What are the responsibilities and job description for the Experienced Hotel Overnight Auditor position at Contempra INN?
Overview
We are seeking a detail-oriented and proactive Auditor to join our team in the hospitality industry. The ideal candidate will play a crucial role in ensuring the accuracy and integrity of financial records while providing exceptional service to our guests. This position requires strong analytical skills, attention to detail, and a commitment to upholding the highest standards of hospitality.
Duties
- Conduct thorough audits of financial transactions and records to ensure compliance with company policies and regulations.
- Perform night audits, verifying all financial transactions from the previous day and preparing reports for management review.
- Collaborate with hotel management to identify discrepancies and implement corrective actions as necessary.
- Provide exceptional customer service by addressing guest inquiries related to billing and financial matters.
- Utilize phone systems effectively for communication with guests and team members, ensuring a seamless experience.
- Assist in training staff on best practices for financial reporting and guest services.
- Maintain accurate documentation of audit findings and recommendations for improvement.
Experience
- Previous experience in auditing or finance within the hospitality sector is preferred.
- Bilingual or multilingual skills are highly desirable, enhancing communication with diverse guests.
- Familiarity with hotel or resort operations, including night audit procedures, is a plus.
- Strong background in customer service and guest relations, demonstrating a commitment to hospitality management principles.
- Proficiency in using various phone systems and accounting software relevant to the industry.
Join us in delivering exceptional experiences while ensuring the integrity of our financial operations!
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Schedule:
- Holidays
- Night shift
- Overnight shift
Ability to Relocate:
- Kenner, LA 70062: Relocate before starting work (Required)
Work Location: In person
Salary : $15