Community Manager

Position: Community Manager for Falls Village – Baltimore, MD

Role Overview

As the Community Manager you will manage the apartment community to increase profitability through day-to-day operational and financial management as well as overall resident satisfaction. This property is 320 apartment-homes.

We offer competitive annual salary bonus rent discount (if needed) internal/external paid training health/dental/vision/401K with match

Most Important Responsibilities

• Maintains the revenue, expenses, physical and economical occupancy in accordance to the budget and projections.
• Respond to any potential housing violations and liability concerns with regard to the property.
• Manages property inspections in accordance with CRC requirements.
• Successfully manage renewals for resident retention goals.
• Assist with coaching and developing all team members.
• Reporting on weekly traffic trends to capture reasons for leasing and any objections, which will result in regular pricing recommendations.
• Manage outreach marketing efforts throughout the year to assist in traffic generation and building relationships in the community.
• Delinquency management.
• Ensure make readies are complete, so we continue to deliver a quality product in a timely fashion.
• Strong organizational, multi-tasking and problem-solving skills.
• Overseeing large capital projects and communicating between multiple departments.

Most Important Qualifications

• Minimum of 5 years industry experience, management exp strongly preferred.
• Demonstrated ability to train and coach team members.
• NALP or CAM certification preferred.
• Ability to effectively write reports and business correspondence.
• Knowledge of federal, state and local laws, regulations concerning the multifamily industry, fair housing requirements, and employee safety.
• Demonstrated ability to independently handle resident issues.
• Organization skills, strong follow up, attention to detail and ability to multitask.

We've been Voted a Top Workplace locally and nationally for several years in a row recently and Top Management Company.