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Customer Service Associate
Converse Elizabeth, NJ
$17-17 (estimate)
Temporary | Other | Retail 11 Months Ago
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Converse is Hiring a Customer Service Associate Near Elizabeth, NJ

Become part of the Converse Team at Jersey Gardens

Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Converse, it’s about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.

Without You, We’d Just Be Collectors of Our Own Stuff

Business equals selling stuff. That’s the basic model. The more complex awesome model is creating stuff that people identify with and then you figuring out how to get it to them. We need people like you: creative, dynamic problem solvers who see it as more than business. Who see it as giving people the tools of self-expression and individuality.

All retail opportunities nationwide have a starting wage of at least $15.00 per hour. As a Seasonal Sales Associate you will be responsible for driving the selling efforts and customer relationships in Converse stores through excelling in customer service and selling techniques, while supporting merchandising and product flow.

We’re Looking for Someone Who:

SERVES OUR CONSUMER: Friendly, team player, cares for customers & wants to deliver the best experience.

IS THE BEST OF THE BEST: Coachable, goal and career-oriented, and a learner who is innovative & influential to others.

PLAYS BY THE RULES: Professional who shows up each day with a high level of integrity and reliability, is task-focused & does the right thing.

STRIVES TO WIN: Brand advocate who brings passion, energy, drive & positivity into customer interactions in an authentic way.

Responsibilities:

  • Create a fun, energetic environment for our customer
  • Consistently perform to operational and merchandising standards
  • Partner with teammates on tasks, processes, merchandising and product flow opportunities
  • Ensure basic understanding of footwear, apparel and accessories
  • Support superior standards around store cleanliness and store safety
  • Acts in accordance with store policies and procedures at all times
  • Maintain consistent attendance in accordance with Converse Attendance Expectations and Retail Conduct Expectations
  • Comply with Converse's Harassment Policy and NIKE Code of Ethics
  • Must be 18 years of age
  • Able to effectively communicate
  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation
  • Able to accomplish multiple tasks in a fast-paced environment
  • Able to work effectively with others in a team-oriented environment and provide excellent customer service
  • One or more years of customer service and/or retail experience preferred
  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

If you're up to the challenge of becoming a Converse Retail Associate, then we promise to make it worth your while. You'll be working in a great team environment with access to the latest and greatest Converse products and apparel. We offer a competitive compensation and benefits package that's one of the best around. Join us and see what it means to become part of the Converse Collective Retail experience.

Converse will require all employees for this position to be fully vaccinated against COVID-19, effective in Spring 2022, unless otherwise required by law. If hired, continued employment will be conditioned upon ability to demonstrate compliance with the Vaccination Policy. As an equal opportunity employer, Converse will make accommodations to individuals who cannot be fully vaccinated in accordance with applicable law.

Converse is more than a company; it’s a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one-of-a-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience. From Boston to Shanghai, from Brand Design to Finance, Converse is a brand that celebrates the unique and creative people of the world. Together, we’re different.

https://jobs.converse.com/job/3791_CON_SEAS_EVG?from=job search funnel

Thank you!

Job Type: Seasonal

Pay: $17.00 per hour

Shift:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Temporary | Other

INDUSTRY

Retail

SALARY

$17-17 (estimate)

POST DATE

05/13/2023

EXPIRATION DATE

01/08/2024

WEBSITE

converse.com

HEADQUARTERS

ONTARIO, CA

SIZE

3,000 - 7,500

FOUNDED

1908

CEO

JOSHUA GARCIA

REVENUE

$50M - $200M

INDUSTRY

Retail

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About Converse

In some ways, you know us. Converse has been making Chuck Taylor All Star and One Star sneakers since we started over a century ago, and now we work to make new street style classics. What you wear defines sport, street, and creative culture, and weve been redefining it with you all along. When you wear Converse products, you create a culture of authentic street style simply by being yourself. Whether theyre on the feet of a 70s basketball star in a history book or on the street with you today, Chucks have always signified cool...because you wear them. We dont know where youll go, but we know ...youll take Converse to the future with you. More
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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Ability to professionally attend to the needs of customers.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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