Service technician

Primary Position Responsibilities

• Trains in connects and disconnects of service, installing and removing meters and / or regulators.
• Trains in gas turn on and turn off, including stand-up meter leak test and check and adjusts house regulators.
• Trains to assists in the restoration of outages.
• Trains in communicating with customer to assess problems with service.
• Trains to assists in balancing and coordination of pressure problems during peak demand periods.
• Performs call out duties under the direct supervision of an Operator Qualified Service Technician.
• Loads meters / regulators and other materials onto truck at warehouse.
• Installs and removes meter / regulators for proper placement for installation.
• Performs some digging when installing and repairing underground gas lines
• Communicate with customers about delinquent accounts, service requirements, etc.
• Complies with established CoServ safety and operating rules, procedures and guidelines including reporting unsafe practices to a supervisor.
• Complies with established CoServ Information Security Handbook, policies, procedures, and guidelines including reporting suspected information security incidents to Tech Support.

Secondary Position Responsibilities

• Receives training as directed by management team.
• Attends regularly scheduled Safety Meetings.
• Attends CPR / First Aid Training and other training as required.
• Becomes familiar with completing work orders for connects and disconnects.
• Completes time sheets, service orders and other required forms in an accurate and timely manner.
• Completes inspection sheet with documentation of work to be done on equipment.
• Wears gloves, long sleeves, hard hat, goggles, safety glasses, proper work attire, and other required safety equipment.
• Maintains ability to administer first aid and artificial resuscitation.
• Maintains company provided tools and equipment in proper working condition.
• Installs and removes meter / regulators for proper placement for installation.
• Attends CoServ University required training.
• Performs other duties and activities as directed.

Supervisory Responsibilities

None

Position Requirements

Education and Certifications Required

• High School Diploma or G.E.D equivalency.
• Certified in CPR and First Aid.

Education and Certifications Preferred

None

Experience Required

None

Experience Preferred

None

Skills and Abilities Required

• Has learned and is performing disconnects and reconnects, time sheets.
• Ability to communicate with customers and other departments.
• Has a basic understanding of Company maps and Procedures Manual, work orders, staking sheets, NFPA safety codes, OSHA safety codes, and any type of Company forms related to work being performed.
• Knowledge of Company's service area and distribution system, system construction, and familiarity with his / her assigned work area.
• Has a basic understanding of Company's tariff policies, rules, regulations, and procedures.
• Has basic skills in the operations and functions of computers including but not limited to Windows applications, Excel, Word, Outlook, and internet applications.
• Ability to work independently (Gas Service Technicians work alone majority of the time - help is available for jobs that require assistance).

Skills and Abilities Preferred

None

Physical Requirements

• Works outdoors 95% of the time in all types of weather conditions and environmental conditions.
• Ability to lift a minimum of 25 pounds.
• Drives company vehicle.
• Works in no or low light conditions using handheld lantern or spotlights.
• Works in potentially hazardous conditions caused by escaping gas in or near the work site.
• Works in areas with possible exposure to poison oak, poison ivy, and insect stings.

Other Requirements

• Resides within reasonable response time distance (20 minutes) to office in McKinney TX .
• Must have and maintain a valid Texas driver's license.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Last updated : 2024-10-26