Business Office Manager

Job Summary:

The Business Office Manager (BOM) is responsible for overseeing the day-to-day financial and administrative operations of the assisted living community. This position plays a crucial role in maintaining the financial health of the community, ensuring compliance with regulations, and providing support to residents, families, and staff. The BOM ensures efficient office operations while contributing to the overall quality of care provided to residents.

Key Responsibilities:

Financial Management:

• Manage accounts receivable and payable, including invoicing, resident billing, and vendor payments.
• Prepare monthly financial reports, assist with budget forecasting, and ensure compliance with financial policies.
• Coordinate payroll processing, track employee hours, and handle related inquiries.
• Monitor and manage resident accounts, ensuring timely payment and resolving billing issues.

Human Resources & Staff Support:

• Assist with employee onboarding, maintaining accurate personnel records, and ensuring compliance with HR policies.
• Track staff credentials, certifications, and ensure compliance with state requirements.
• Support benefits administration and employee inquiries related to payroll and benefits.

Administrative Duties:

• Maintain accurate and organized records, including resident contracts, staff files, and compliance documentation.
• Handle administrative duties such as ordering supplies, managing office equipment, and scheduling maintenance as needed.
• Assist the Executive Director with special projects and act as a liaison between the community and vendors.

Resident & Family Interaction:

• Serve as the primary point of contact for residents and families regarding billing, financial concerns, and administrative support.
• Provide excellent customer service, addressing questions and concerns promptly and professionally.

Compliance:

• Ensure that the business office operates in accordance with local, state, and federal regulations, as well as company policies.
• Maintain all required documentation for audits and regulatory inspections.

Experience:

• Minimum of 2-3 years in a business office or administrative management role, preferably in healthcare or senior living.
• Knowledge of accounts receivable/payable, payroll, and financial reporting.

Skills:

• Strong organizational and time management skills.
• Proficient in Microsoft Office Suite and accounting software.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to multitask in a fast-paced environment.
• Knowledge of assisted living regulations and requirements preferred.

Work Environment:

• This is a full-time, on-site position.
• The Business Office Manager works closely with the Executive Director, residents, families, and staff in a professional office environment.

Job Type: Full-time

Pay: $16.69 - $19.15 per hour

Expected hours: 30 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Cumming, GA (Required)

Work Location: In person

Salary : $17 - $19