Certified Medical Assistant-Mobile Clinics-Spanish Speaking Required-Limited Term (Open)

San Mateo County Health's Public Health, Policy & Planning Division is seeking a well-qualified individual for the position of Certified Medical Assistant-Mobile Clinics-Spanish Speaking Required. The Certified Medical Assistant (CMA) will provide excellent customer service for extremely vulnerable, complex patients, and is energetic, flexible, a team player, and focused on patient safety and satisfaction.

The current vacancy is limited term in the Public Health, Policy & Planning Division located in San Mateo, CA.

San Mateo County Mobile Clinic provides client-centered medical care to residents and families who are 18 years and older. Mobile Clinic sites are located throughout San Mateo County to improve access to care for the community and aims to provide care for urgent and chronic medical needs, while helping individuals navigate and link to mental health and specialty care. This is a field-based position with a particular focus on people experiencing homelessness and those living in shelters.  

Certified Medical Assistant tasks include, but are not limited to:

• Rooming patients.
• Taking vital signs.
• Ordering supplies.
• Assisting physicians with procedures.
• Administering immunizations and other medication as approved by physician.
• Documenting information into electronic medical record.
• Patient education.
• Assisting Registered Nurses and providers with various other duties.

Ideal candidate will possess:

• Possession of current CPR (Basic Life Support). 
• A minimum of one year of office support experience, which involved direct patient contact in a community outreach or clinical setting. 
• Good communication skills, including exceptional customer service skills and the ability to work effectively in a close-contact, team environment. 
• A positive, "can do" attitude. 
• Exceptional organizational skills. 
• Experience working in a team environment.  

• Ability to speak, read and write fluently in Spanish is required.

This is a limited term, at-will position.  Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. 

Information for current County employees: Current and regular San Mateo County Employees who are interested in this assignment must submit application materials and compete in the selection process. If you are successful in the selection process and are being considered for the assignment, HR will work directly with you and/or your department for options. Please note that there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable.

Knowledge of:

• Principles, techniques and procedures specific to area of assignment.
• Principles and techniques in delivering patient care services related to personal hygiene, comfort, treatment, transportation, rehabilitation and physical or psychosocial needs.
• Infection control.
• Diagnostic imaging.
• Safe lifting techniques.

 If assigned to Option 2 – Outpatient Care:

• Theory and practice of total body substance isolation.
• Patients' rights.
• Elder and child abuse, and domestic violence reporting requirements.

 Skill/Ability to:

• Follow oral and written instructions.
• Communicate effectively orally and in writing.
• Perform a variety of tasks and activities.
• Develop and maintain empathetic attitudes toward patients.
• Provide assistance in delivering patient care in a medical setting such as bathing, feeding, bed making, dressing, and sterilization of patient care equipment.
• Observe and record patient conditions and vital signs.
• Lift and transport patients and heavy items such as supplies and equipment.
• Work with patients with multiple diagnoses.
• Work with a culturally, socio-economically diverse patient population of varying ages.

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.  A typical way to qualify is: 

Option 2 - Outpatient Care:  One year of experience in an outpatient clinic or doctor's office as a nurse's assistant or medical assistant.

Licensure/Certification:

Option 2 - Outpatient Care: Possession of a Medical Assistant Certificate or a certificate of completion or degree from an accredited medical assisting program.

Some positions may require a current and valid Basic Life Support (BLS) certificate issued by the American Heart Association or a valid Cardio-Pulmonary Resuscitation (CPR) certificate issued by the American Red Cross.

Language Requirement: Ability to speak, read, and write fluently in both English and Spanish.

If you are interested in being considered for this limited term position the following items must be submitted via e-mail: 

• Cover letter with responses to Supplemental Questions (maximum of 2 pages)
• Resume
• Certified Medical Assistant certificate

Supplemental Questions:

• Position requires possession of a Medical Assistant Certificate or a certificate of completion or degree from an accredited medical assisting program. Submit a copy of your certificate.
• Position requires ability to speak, read, and write fluently in both English and Spanish. Are you fluent in both English and Spanish? (A “No” response will disqualify you from consideration.)
• Describe your work experience as a Certified Medical Assistant in an outpatient setting, including any specific experience providing services for people experiencing homelessness either unsheltered or in transitional housing and/or farmworkers and their families. Be specific.
• Describe your experience with "universal precautions" as a medical assistant in an outpatient/clinical setting. Be specific.
• Provide one specific work-related example that best demonstrates your ability to work successfully in a team-oriented environment. Be specific. 
• Describe your computer experience. List the types of software or programs in which you are proficient, including experience using any Electronic Medical Record programs.

Please include the words "Mobile Health Services Assistant - Spanish Speaking Preferred – Limited Term Position" in the subject line of email submission. All submitted materials must be in a Word or PDF format.  Please submit the above listed materials via email to: 

Anessa Farber, Public Health Clinics Manager, Edison Clinics, Mobile Clinics afarber@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview. Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.  NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions, resume and copy of Certified Medical Assistant certificate) will not be considered. 

About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

Salary : $29 - $36