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Job Description

Overview

Opportunity:  House Person

 

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Potential Career Path   

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Essential Job Functions

  • Greet and acknowledge guests in a courteous and friendly manner.
  • Inspect assigned areas and perform cleaning tasks accordingly. 
  • Collect trash from the service landings and dispose of in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program. 
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.  
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
  • Usage of cleaning chemicals.

 

What We Believe

 

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Career Path for House Attendant

The following is the career advancement route for House Attendant positions, which can be used as a reference in future career path planning. As a House Attendant, it can be promoted into senior positions as a Housekeeping Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary House Attendant. You can explore the career advancement for a House Attendant below and select your interested title to get hiring information.

How to Become a House Attendant

If you are interested in becoming a House Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a House Attendant for your reference.

Step 1 Understand the job description and responsibilities of a House Attendant

Quotes from people on House Attendant job description and responsibilities
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Step 2 Knowing the best tips for becoming a House Attendant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on House Attendant jobs
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Step 3 View the best colleges and universities for House Attendant

Calvin University
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University of South Carolina--Upstate
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