Dedicated Implementation Manager

The Dedicated Implementation Manager collaborates to manage the Implementation of New Business Startups for the DCC Operations in a Customer Focused manner, coordinating all start up activities both internal and external.

Responsibilities:

• Acts as the Manager for all startup implementation projects – executing and following up on any applicable Implementation Plans for new business Start Ups
• Responsible for managing startup execution on day one until the operation is fully up and running at a high-quality level with documented KPI’s required by the customer.
• Implementation project management assistance –managing project plans, expectations, progress, and risks utilizing project management methods and professional acumen.
• Responsible for Customer Engagement throughout the implementation process and transition period.
• Operational improvement.
• Maintains compliance with applicable laws, regulations, policies, and best practices.

Qualifications:

• Excellent Communication Skills
• Ability to work well with others.
• Ability to provide and assist in implementing innovative solutions with process improvement.
• Strong project management skills and the ability to assist in leading projects and influencing others to obtain buy-in and participation across all departments and business units involved in the startup implementation projects and any process improvement projects.
• Strong internal and external customer service skills.
• Excellent organizational and interpersonal skills.
• Availability to respond to and assist in constructive solutions outside of the normal business hours, as needed.
• Demonstrated ability to problem solve
• Above average knowledge of Microsoft Office products.
• Must demonstrate working knowledge of DOT and other transportation related requirements.
• Bachelor’s Degree and/or equivalent work experience required
• Minimum of 4 years transportation industry experience required
• Experience with rapid and complex changing work environment
• Additional business certifications preferred

Competitive Compensation

Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory.

Pay Range: $64,534.65-$101,269.75

Pay Grade: 10

Benefits

401(k) match, Serious Health Condition Pay

Full Health Benefits Package

Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance

Paid Time Off & Holidays

Cultural Perks

Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program

Covenant Logistics is an Equal Opportunity Employer

M/F/Disability/Veteran

VEVRAA Federal Contractor