Chief Operating and Impact Officer

Join to apply for the Chief Operating and Impact Officer role at Covenant House Missouri .1 week ago Be among the first 25 applicants.Purpose Of PositionCovenant House Missouri (CHMO) welcomes youth who are runaway, trafficked, at-risk, or experiencing homelessness with unconditional love, absolute respect and a place to call home. Beyond shelter and basic needs, we deliver transformative solutions to help young people ages 16 to 24 build productive, independent and sustainable lives.The Chief Operations and Impact Officer will partner with the Leadership Team to establish the goals, impact measures, and strategic direction of Covenant House Missouri's (CHMO) Programs, People and Culture, Facilities and Food Service, and Finance department. Reporting to the Chief Executive Officer, the COIO is expected to collaborate with all members of the leadership team and key stakeholders to ensure safe, efficient, and sustainable operations and impactful programs, both in and outside of the organization, and effectively execute the annual strategic planning / budget process.About The RoleThe Chief Operations and Impact Officer (COIO) is a full-time position and reports to the Chief Executive Officer. The COIO is responsible for all aspects of oversight and management of the organizations operations, strategy, and impact, including Programs, People & Culture, Finance, Facilities and Food Service, Safety and Administration, Policy Development, and Compliance. In partnership with the Chief Executive Officer, this position is responsible for managing strategic goals for operational efficiency and the impactful performance to advance CHMO's mission, vision, and values. The COIO assumes authority and responsibilities of the CEO, in partnership with the executive team, in their absence.Essential Duties And ResponsibilitiesOrganizational Leadership, Strategic Management and Policy DevelopmentStrategic Leadership : Develop and implement programmatic strategies aligned with the organization's mission and goals and set measurable objectives to guide efforts.Growth-Mindset : Identify new opportunities for growth, innovation, and impact.Make Critical Decisions : Make data-informed decisions that impact the direction, performance, and success of the organization.Problem-Solve : Identify and solve problems effectively, addressing challenges that hinder progress.Promote Healthy Organizational Culture : Develop organizational culture and promote transparency and collaboration throughout the organization.Encourage Innovation : Create a safe environment where creativity and innovation are encouraged.Lead Organizational Change : Manage and guide the organization through changes.Identify Risks : Recognizing potential risks and challenges that could harm the organization.Implement Mitigation Strategies : Developing strategies to minimize risks and ensuring business continuity.Adaptability : Adjust strategies and operations in response to shifting conditions.Promote Excellence : Create, prioritize, and meet benchmarks and Key Performance Indicators.Monitor and Report : Ensure compliance of all grants; oversee the development and use of monitoring, tracking, and reporting protocol.Innovate : Devise innovative strategies to expand the agency's capacity to serve youth.Forecast : Communicate identified needs to the Chief Executive Officer and staff.Budget, Financial Oversight, Resource Allocation, and Capital ManagementDevelop Budget : Work with the finance team to develop budgets.Financial Oversight & Fiduciary Responsibility : Manage budgets efficiently and sustainably.Contracts : Review, analyze, and execute contracts and licenses for the organization.Stewardship : Partner with Development to support grant writing or fundraising efforts.Time and Priorities : Prioritize initiatives and allocate resources to achieve key objectives.Utilization : Ensure maximum utilization of resources.Talent Management & DevelopmentHiring and Talent Development : Oversee the talent acquisition life cycle.Empower Teams & Effective Communication : Inspire, motivate, and empower teams.Conflict Resolution : Address conflicts timely.Mentorship : Provide guidance and mentorship to emerging leaders.Transparency : Keep everyone informed about organizational goals.Succession Planning : Identify and develop internal talent for future leadership roles.AdvocacyLiaison - Represent the organization in the community.Advocacy - Participate in the organization's advocacy efforts.Child Protection Officer - Serve as the organization's designated Child Protection Officer.Board EngagementActively participate in quarterly CHMO Board meetings.Champion the development and support a strong board of directors.Performance Excellence, Monitoring, Impact Evaluation, & AccountabilityMeasure Success : Establish key performance indicators to track progress.Accountability : Hold individuals and teams accountable for their roles.Critical Thinking : Analyze trends and practices of similar organizations.Innovation : Devise innovative strategies to expand the agency's capacity.Facilities And Food ServicesOversee the investment, operations, and maintenance of CHMO facilities.Compliance And Risk ManagementCompliance : Oversee the development and revision of CHMO specific operations.Identify Risks : Provide oversight and direction of organization's risk management activities.Implement Mitigation Strategies : Develop strategies to minimize risks.Emergency Preparedness : Direct the coordination of emergency preparedness.Supervisory DutiesThis position directly supervises the Director of People and Culture, Senior Director of Programs and Services, Senior Manager of Finance and IT, and Senior Manager of Facilities and Food Services.Working RelationshipsRegular internal contact with all CHMO staff, members of the Board of Directors, outside contact with vendors and suppliers.Knowledge, Skills, & AbilitiesEducation & ExperienceMaster's degree required.At least 10 years of professional experience overall, with a minimum of five years of senior-leadership experience.Knowledge in mental health, trauma, substance abuse, homelessness, and the impact of poverty.In Addition To The Above Requirements, Candidate MustHave a valid driver's license.Follow all agency policies;Pass State Child Abuse and Neglect and criminal background checks;Carry out the essential functions of the position with, or without, accommodation.Perform all job duties in a manner which demonstrates a commitment to organizational values and mission.Demonstrate awareness, understanding, and cultural competence and ethnic diversity.Knowledge / SkillsDemonstrates integrity and strives for excellence in their work.Strong relationship builder and communicator.Experience implementing diversity, equity, and inclusion initiatives.The ability to work cooperatively with others.The ability to take control of a situation and to lead.The ability to verbally express ideas clearly.The ability to write concisely.The ability to respond to, anticipate, and positively manage change.The ability to handle numbers and analyze data.Flexible team player who thrives in environments requiring effective prioritization.The ability to relate to coworkers and inspire participation.The ability to design, plan, organize, and implement projects.Results driven achiever with exemplary planning and organizational skills.Uses logic and reasoning to identify strengths and weaknesses.The ability to analyze policies, regulations, and laws.Proficient in Microsoft Office, assessment tools, database systems, and Windows environment.Work Environment / Physical DemandsModerate concentration.Frequent interruptions.Moderate noise level.Moderate travel.On-call responsibilities.Moderate sitting, standing and eye strain.For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.Apply Here#J-18808-Ljbffr