WELCOME TO YOTEL
A hotel that moves as fast as you. YOTEL has prime locations around the world for you to get centred quickly. Staying with us means spending time in the world's smartest places, where desirable, tech and design-led environments make a real connection with modern travellers on the go.
MAKING YOUR HOTEL EXPERIENCE NON-STOP
YOTEL offers guests a hotel experience that challenges the status quo, with a promise to deliver a different kind of stay through awesome people, smart design and the creative use of technology. LOCATION YOTEL Washington DC
POSITION Catering Sales Manager - DC
DESCRIPTION

YOTEL is challenging the status quo, it's in our DNA!

YOTEL appeals to those who find traditional hotels uninspiring. We deliver a fresh hotel experience through awesome people, smart design, the creative use of technology and unique spaces, each with their own personality, all of which are connected by a sense of community. Our people deliver all of this with a touch of fun and tons of passion.

As Catering Sales/Conference Service Manager, you will assist in implementing the total sales and marketing effort of the Catering department and Art and Soul Restaurant. You will be asked to secure new accounts, maintain existing accounts, and execute sales and marketing strategies to maximize the profitability of YOTEL DC and Art and Soul Restaurant.

At YOTEL Washington DC we provide the Catering Sales/Conference Service Manager with the following benefits:

• Catering Sales incentive plans
• Monthly Cell phone reimbursement
• Medical, Dental and Vision insurance
• FSA accounts for both medical and dependent care expenses
• 401K plan with fully vested matching
• YOTEL paid Life Insurance
• Short and long term insurance options
• Paid time off
• Paid Sick time off
• Discounted on-site parking

As Catering Sales/Conference Service Manager you will assist in implementing the total sales and marketing effort of the Catering department, including securing new accounts, maintaining existing accounts, servicing events, and executing sales and marketing strategies to maximize the profitability of YOTEL DC while maintaining customer satisfaction.

Major Duties & Responsibilities:

Attends all mandatory meetings and training classes.

Implements the activities and strategies of the hotel catering sales team to maximize the generation of catering sales revenues and achieve goals.

Responsible for forecasting their catering revenues on a weekly basis.

Develops and maintains relationships with key clients to produce group and/or conference business, to include room sales, food & beverage sales, catering/banquet services, meeting room rental.

Ensures actual sales meet or exceed established revenue plan and to accurately report variances/projections.

Maintain or exceed budgeted sales and profits in all catering areas.

Assist in the development and implementation of effective marketing plans for generating catering revenues.

Participate in the research of the competition's products, services and pricing and use it to develop strategic business plans.

Ensures Banquet Event Orders are created for each catering function.

Ensures contractual agreements are executed in a timely, and error-free manner.

Keeps weekly log of activities to include prospecting calls, site inspections, inquiries as well definite, tentative, and lost business.

Develops and maintains good relationships with officials and representatives of the local community groups and companies. Also attends trade shows and events to generate catering business.

Assists in training and providing feedback using company hiring standards and guidelines.

Experience evaluating every catering business opportunity to maximize revenue and profitability while achieving customer expectations.

Develop community and industry relationships.

Pursue membership & networking in organizations outside of the traditional hotel model.

Actively sells and prospects.

Communicate, demonstrate, and support the company culture, vision, values and branding standards in all aspects of sales and marketing activities.

Partner with team to ensure all group needs are met, encouraging repeat business.

Collaborate to create promotions for specific accounts and time periods.

Innovative, brainstorming for new ways to uncover and capture business.

Communicates effectively and genuinely with guests, team members and other departments.

Shows initiative and anticipates needs in job performances.

Consistently follows up to ensure guest satisfaction that meet and exceed our service standard.

Willingness to learn and adapt to a dynamic environment.

Ability to work under pressure in a fast-paced environment.

Conducts one-self in a professional, pleasant, and energetic manner.

Upholds the highest standards of YOTEL and business culture.

Maintains a friendly & cohesive work environment with crew, internal departments & guests.

Flexible schedule and hours.

Perform other job-related duties as assigned.

Skills/Qualifications:

Minimum of two years of experience in Sales/Catering in a Management position. Special consideration will be given to those who exhibit exemplary performance.

Must have the ability to solicit, qualify and secure business in addition to growing existing accounts.

Thorough knowledge of major market segments.

Ability to identify market patterns and trends and lead change as needed to protect customer share.

Self-motivated positive role model.

Active participation in trade shows, familiarization trips, client entertainment and industry events.

Liaise with vendors and suppliers.

Schedule flexibility and ability to travel.

Excellent presentation, communication, organization, and computer skills.

Previous experience in a design/independent hotel environment is preferred.

Experience in Opera, Delphi, Microsoft Word, Excel, Outlook, PowerPoint, HTML and Photoshop.

Strong knowledge of print production and traffic management.

Keeps up with the latest on-line technologies and trends.

What are Yotel people like?

Pro-active with a ‘can do’ positive attitude.

Likes to be busy, always looking for the next task or goal to achieve.

Great attention to detail in everything that they do

Sociable and confident with each other and our guests

Friendly, warm and welcoming always

Professional in their outlook, taking pride in their appearance, performance and reputation.

Takes responsibility for their actions and those of the wider team.

Like to own problems and find solutions for the benefit of the guests and teams alike.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

PM23

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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