What are the responsibilities and job description for the Expeditor- RB T1 position at CREWS?
Job Details
Description
Position: Expo
Reports To: GM; KM; MOD; Supervisor
Classification: Full Time, Part Time/Hourly
Job Summary: The Utility is responsible for the upkeep and cleanliness of the restaurant. The Utility must adhere to food safety, food handling, and sanitation procedures. The Ideal candidate for this position has previous Utility experience, enjoys working in a busy restaurant and is capable of taking direction well and multi-tasking effectively. Essential functions and responsibility of the position may vary by location, based on concept needs.
Essential Functions:
- Ensure the efficient flow of orders from the waiters to the kitchen
- Ensure orders are being prepared with the correct priority
- Assist in the final preparation of dishes
- Check dishes before delivery for accuracy, presentation and temperature
- Deliver orders to maintain fast service
- Inspect the premises according to quality and sanitation standards and assist in cleaning
- Transfer important information between the kitchen and the wait staff (e.g. when a customer has a particular request)
- Handle complaints from clients to preserve the restaurant’s reputation
- Support other tasks as needed (To Go Orders)
- Adhere to the policies, procedures, practices and standards set forth in the Associate Handbook
Skills and Competencies:
- Proven experience as food expeditor or other restaurant position
- Understanding of health and safety rules in a restaurant
- Dexterity in using kitchen equipment or utensils and carry heavy trays
- Excellent communication Skills
- Outstanding coordination and multi-tasking abilities
- A customer-oriented approach
- Food handling certification may be required according to legal regulations
- Knowledge of health and safety rules in kitchen
- A team player with good communication skills
- Thrive on teamwork
- Represent our brands with passion and enthusiasm
- Operate with a sense of urgency to service our guests
- Patient with an ability to stay positive under pressure
- Food Handlers Card
Crews Core Values
C – Collaborative sprit is essential to our workplace environment. We foster a culture of collaboration and teamwork. Each team member plays an integral role. We value the importance of everyone’s contribution. We are one team, the Crews Team.
R – Realize revenue is driven through results and respect; So, we operate with a sense of urgency to service our guests and brand partners. We outperform our competition, and we win as a result.
E – Embrace and drive change through empowerment and operational excellence. We do it better by being genuine, thoughtful, and innovative. We continuously explore and integrate new tools with the goal of providing best-in class service to our guest.
W – We Care and take the time to coach and train. We are 100 % coachable. We hold each other accountable through authentic, and honest feedback. We care about each member of the Crews Team simply because, We Care.
S- Success is the Crews experience- The secret to our success is our Team. The Crews Team is made up of amazing individuals who are approachable, fun, authentic and humble, who have an absolute passion for providing an extraordinary service. We go above and beyond for our guests, our teams, our brands, and the communities in which we operate.
Qualifications