Job Summary

• Prepares and serves specialty beverages, baked goods, and sandwiches to patrons.

General Accountabilities

• Greets customers.
• Prepares and serves hot and cold beverages.
• Cleans and sanitizes work areas, utensils, equipment and service and seating areas.
• Checks temperatures of freezers, refrigerators, and heating equipment to ensure proper functionality.
• Describes menu items to customers or suggests products that might appeal to them.
• Provides customers with product details, such as coffee blend or preparation descriptions as requested.
• Receives and processes customer payments.
• Serves prepared foods, such as pastelitos, desserts, and fried goods.
• Stocks customer service stations with paper products or beverage preparation items.
• Sets tables with condiments, or other supplies.
• Wipes tables or seats with dampened cloths.
• Cleans up spilled food or drinks or broken dishes and removes empty bottles and trash.
• Fills beverage and ice dispensers.
• Stocks cabinets or serving areas with condiments and refills condiment containers.
• Locates items requested by customers.
• Carries food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
• Cleans and polishes counters, shelves, or equipment in food service areas or other areas of restaurant, and mops or vacuums floors.

Job Qualifications

• Experience: A few months to one year of related experience
• Servsafe or equivalent

Skills

• Excellent verbal and written communication
• Service orientation
• Active listening
• Social percetiveness
• Coordination