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Planning Operations Manager
Cynet Systems San Francisco, CA
$141k-178k (estimate)
Other | IT Outsourcing & Consulting 0 Months Ago
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Cynet Systems is Hiring a Planning Operations Manager Near San Francisco, CA

Job Description

We are looking for Planning Operations Manager for our client in San Francisco, CA

Job Title: Planning Operations Manager

Job Location: San Francisco, CA 

Job Type: Contract

Job Description:

Pay Range $85hr - $95hr

Responsibilities:

  • Work with operational stakeholders to understand change management requirements, develop a framework for managing process launches and changes, and includes all required approvals.
  • Develop regular reporting content and cadence to ensure all team members are aware of upcoming and ongoing changes, to keep all stakeholders up to date on the rapidly changing environment.
  • Ability to review complex process and procedure documents with attention to detail to identify potential issues, inaccuracies, or areas of risk.
  • Work with Payments Planning Lead and Product Managers to execute planning processes, tools, reporting, and cadence for effective management of Payments products and services.
  • Responsible for planning and tracking strategic priorities across all departments within the Payments organization.
  • Assess and anticipate risks associated with projects, change management, and ensure creative and effective mitigations are available.
  • Enable communication of project status and deliverables to key stakeholders.
  • Support the Payments Business Ops team to define, launch, and execute various strategic and operational projects.
  • Extremely strong and proven ability implementing and executing a product team governance framework, including strategy, framework and tooling.
  • Ensure project and status communication and collaboration cadences integrate effectively to the overall communications rhythm for the Payments organization.
  • Effectively manage change by influencing and communicating with key stakeholders.
  • Prepare presentations and clearly communicate project deliverables to extended leadership within Payments and external stakeholders.
  • Collect operational requirements and work with stakeholders to assess and prioritize according to operational benefit.
  • Leverage best practices and continually drive process improvements, but work creatively to drive execution and simplification.
  • Proactive about reaching out to stakeholders, managing timelines and deliverables

Education:

  • BS/BA degree in business or technical field or equivalent job experience.

Certifications:

  • Certified Scrum Master.
  • PMP.
  • Project Management Professional.

Experience:

  • 8 years of project/program management experience, with emphasis on program management best practices and methods. 
  • Experience working directly on change management programs.

Skills And Knowledge:

  • Preferably in a high-growth high-volume service operations environment.
  • Strong critical thinking & communication skills. 
  • Deep knowledge and experience using collaborative project management tools and processes (e.g. JIRA, Asana, AirTable Smartsheets, Google docs, scrum, agile).
  • Excellent communication and interpersonal skills.
  • Proven ability to work cross-functionally to enable collaboration, transparency, and accountability across teams.
  • Passion to work on unstructured business problems to help drive & influence change.
  • Strong understanding of software product development processes and methodologies.
  • Project Management Professional (PMP) or Certified Scrum Master (CSM) certification or equivalent project management or agile certification will be a plus.
  • Ability and desire to work in a fast-paced environment.
  • Mission-driven, enthusiastic to learn and grow within the client community and embody our Core Values; team-oriented with a positive, can-do attitude.

Job Summary

JOB TYPE

Other

INDUSTRY

IT Outsourcing & Consulting

SALARY

$141k-178k (estimate)

POST DATE

03/18/2023

EXPIRATION DATE

05/31/2023

WEBSITE

cynetsystems.com

HEADQUARTERS

ARCOLA, VA

SIZE

500 - 1,000

FOUNDED

2010

CEO

ASHWANI MAYUR

REVENUE

$50M - $200M

INDUSTRY

IT Outsourcing & Consulting

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