Operations Manager (Aerospace)

Cypress Employment has a client in Mobile, AL in need of an Operations Manager- Aerospace.

Job Description - Unit Leader (UL) (M/F)* in Mobile, AL

Mission(s)

• Supervise a set of services (Production, Quality, Manufacturing Engineering,..)
• Be the direct hierarchical supervisor of the Operation teams
• Assume, by delegation of the sector manager, responsibility for the activities of different services or the department in the absence of the sector manager.
  
  

Activities

Management:

• Implement an organization in line with the services for which you are responsible;
• Trigger alerts to the support team, back-up;
• Control the entire service;
• Be the primary and close contact for the Client;
• Manage and oversee the staff under your responsibility in compliance with rules and procedures, also taking into account the internal regulations of DAA; enforce these regulations;
• Ensure that the work is performed in accordance with the specifications and regulatory framework;
• Ensure site safety;
• Ensure sufficient organization to guarantee service during vacation periods;
• Lobby with referenced or potential decision-makers;
• Organize regular meetings with the RP / OL;
• Ensure the alignment of skills/activities, participate in the validation of qualifications with service managers and the SQ;
• Implement and manage the global SQCDP (Security, Quality, Cost, Delivery & People);
• Participate in HR reviews;
• Manage the subcontracting related to the activities under your responsibility;
• Be responsible for FOD (Foreign Object Damage).
  
  

Management

• Implement and coordinate in a timely manner the technical, material, and human resources necessary for the smooth functioning of the activity (purchase requests and orders);
• Schedule and authorize the access of an external service provider to the workstation.
  
  

Human Resources Management

• Ensure the safety and monitoring of all personnel within your scope;
• Control the forecast and weekly attendance and absence schedules to ensure continuous activity (sufficient personnel volume, replacement, etc.);
• Handle pre-recruitment by analyzing CVs and interviewing candidates after selection;
• Submit job opening requests to the Sector Manager;
• Handle temporary staff requests (initial and renewals);
• Ensure proper management of overtime;
• Verify the accuracy of the RCR with the file provided by the HR department;
• Validate probation and/or adaptation periods under your management in agreement with the RS.
  
  

Service Management

• Validate the production monitoring schedule and the various activities for which you are responsible (task distribution);
• Manage the integration of co-activities within your scope (entry-validation intervention sheet);
• Participate in weekly activity monitoring meetings;
• Prepare and lead activity monitoring meetings with the client (PRM - Progress Review Meeting);
• Present the indicators;
• Support the different Lean projects.
  
  

Financial Management

• Monitor budgetary commitments and alert your RS of any risk of deviation;
• Ensure monitoring and transmission of elements related to turnover (deliverables, indicators, etc.);
• Control costs, turnover, and profits;
• Establish or verify delivery notes for validation with the RS;
• Produce the technical and financial elements for RAO (Bid Review);
• Participate in budget preparation;
• Follow up with the DO on Change Proposals and orders;
• Optimize the service.
  
  

Material Management

• Ensure the management and adequacy of the computer fleet and general means (PPE, tools, etc.) with needs;
• Ensure the management of ECME (Control and Measurement Equipment subject to calibration) is carried out for services.
  
  

Reporting

Client

• Become the primary contact for the Client;
• Present, at the Client's request, a detailed state of quality monitoring;
• Present during the PRM (Progress Review Meeting) the service monitoring (improvement plan, KPIs (Key Performance Indicators), risk analysis, etc.);
• Report to the RS in case of simple contractual issues.
  
  

Hierarchical Superior

• Propose improvements in Quality-Health-Safety-Environment Management;
• Report major difficulties encountered;
• Support the continuous improvement axes defined by the company's quality policy;
• Propose to the hierarchical superior the different resource adaptations according to workload variations (implementation of new staff or assignment modifications by project);
• Monitor the activity and report it to the direct hierarchical superior (report, elements for turnover realization, production schedule, indicators, etc.);
• Participate in meetings with the hierarchical superior;
• Ensure commercial monitoring;
• Inform of any customer complaint;
• Inform of any workplace accident;
• Inform of any risk of social movement.
  
  

Human Resources

• Ensure upward and downward communication;
• Guarantee the management of arrivals/departures of an employee;
• Inform of any risk of social movement;
• Ensure compliance with the legal framework.
  
  

Quality Department

• Report any malfunctions in quality procedures;
• Ensure procedures are followed;
• Take necessary actions to resolve any discrepancies identified during audits;
• Communicate information when new staff are implemented or assignments are modified by project;
• Prepare responses to customer complaints and present them if necessary.
  
  

Hierarchical Attachment And Functional Links

Hierarchical Supervisor: Local CEO & Ops VP Group

Functional Links: Human Resources Department & Quality Department.

B/ Required Skills

Training - Experience:

• Job accessible through internal promotion or ACI (Internal Candidate Appeal);
• Or from level IV with an aeronautical specialty;
• And technical aeronautical training;
• Or military qualification BS type;
• And confirmed professional experience in the job or reference jobs from 5 to 8 years.
  
  

Associated Knowledge

• Mastery of the aeronautical and economic environment;
• Technical mastery of the management scope;
• IT proficiency (office software, internal Airbus software);
• Mastery of products and Client procedures;
• Knowledge of HR and quality procedures;
• Mastery of current & technical English;
• Knowledge of team management methods;
• Knowledge of production management methods.
  
  

Skills

• Ability to implement and apply work procedures;
• Prioritize tasks;
• Master approved and quality documents;
• Assess technical, material, and human needs;
• Monitor the budget;
• Report and escalate any dysfunction or anomaly to the concerned services and propose appropriate solutions;
• Guarantee optimal time management;
• Optimize various indicators;
• Optimize all meetings;
• Ensure compliance with HSCT rules;
• Master the different Client Processes;
• Lead meetings;
• Lead teams and set objectives according to the Department's strategy;
• Be proactive in continuous improvement;
• Ensure reporting;
• Implement and monitor relevant indicators according to service needs;
• Optimize the work schedule;
• Meet client expectations in terms of responsiveness and flexibility;
• Raise awareness among employees of environmental rules;
• Analyze and comply with CDCs (Specifications).
  
  

Aptitudes, Qualities, And Resources

• Autonomy;
• Dynamism;
• Good interpersonal skills;
• Rigor and method;
• Relational quality and mediation skills;
• Management;
• Sense of responsibility and organization;
• Adaptability;
• Diplomacy;
• Ability to take initiatives;
• Stress management.
  
  

C/ Working Environment

The activity is carried out during normal or shifted hours depending on the activity and service.

D/ Evolution

Internal evolution is directly linked to the "Internal Mobility" policy implemented within the Company

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