Cow Care Technician

Job Title: DS Cow Care Technician

Reports To: Local Cow Care Manager

Cow Care Vision: Our Ultimate Cow Care goal is to support Dairies by milking cows gently, quickly, and efficiently. By providing professional expertise, innovative products/technology, and the use of up-to-date testing equipment to sustain high milk quality standards.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Create trust and a good relationship with customers that want to succeed together with DS Cow Care team.
• Manage assigned dairies that require technical support and help fulfill the Cow Care vision.
• Learn and provide service on the following: basic milking principles, pulsation, takeoffs, proper vacuum evaluation, proper VOD’s settings, Proper pipeline slopes, proper air injector timing and tank and pipeline wash evaluation.
• Oversee and help manage customer milk quality counts with Cow Care account managers.
• Oversee and evaluate milking parlors, pipeline, and tank washes with Cow Care Team.
• Provide documentation back to the DS service department on follow-up needs and repairs.
• Support sales efforts and leads developed from Cow care and work with sales team on bidding support and execution.
• Have the best interest in good cow milking and convey positive support to customers. Travel within the designated area from the Dairy specialist’s office that you are assigned to.
• Travel to local/assigned dairies to fulfill Cow Care management responsibilities.

Supervisory Responsibilities

This position reports to a Local Cow Care manager but will work closely with other cow care technicians and other cow care members of the Kansas location. Teamwork is essential to Cow Care success.

Leadership

• Create a positive work environment for co-workers by leading by example.
• Protect confidentiality of entrusted information.
• Define personal and professional short- and long-term goals.
• Effectively relate to people at all levels of the organization.

Additional Duties and Responsibilities

• Work closely with the local service managers for support.
• Work closely with the local delivery truck/warehouse for product delivery.
• Work with OEM sales reps. For support on product support.
• Work closely with assigned personnel from local to Colorado on pricing and support.

Skills and abilities

• Must be trustworthy and confidential with excellent organizational and interpersonal skills.
• Ability to multi-task and meet deadlines in a time sensitive environment.
• Ability to direct clearly and concisely with excellent verbal and written communication skills.
• Ability to learn different databases systems and apply spreadsheets management skills.

Continuing education/Development: develop personal and business short – and long-term goals. Through periodicals, conferences, and other training.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Syracuse, KS 67878 (Required)

Ability to Relocate:

• Syracuse, KS 67878: Relocate before starting work (Required)

Work Location: In person