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Key Responsibilities:
Outbound Operations Oversight:
Manage and supervise the picking, packing, and shipping of outbound orders.
Ensure timely and accurate fulfillment of orders in accordance with company standards and customer requirements.
Coordinate with shipping carriers and logistics providers to optimize delivery schedules and resolve any issues related to outbound shipments.
Team Leadership:
Lead and manage a team of outbound warehouse staff, including scheduling, task assignment, training, and performance management.
Promote a culture of teamwork and high performance, encouraging staff to adhere to best practices and achieve operational goals.
Inventory Management:
Oversee the accurate staging and preparation of goods for outbound shipments.
Monitor inventory levels to ensure sufficient stock for order fulfillment and prevent stockouts.
Conduct regular checks to ensure the accuracy of outbound inventory and address any discrepancies.
Process Optimization:
Develop, implement, and refine standard operating procedures (SOPs) for outbound processes.
Identify opportunities for process improvements to enhance efficiency, accuracy, and productivity.
Utilize data and performance metrics to drive decision-making and continuous improvement.
Customer Satisfaction:
Ensure that all outbound shipments meet quality standards and customer expectations.
Address and resolve any issues or discrepancies related to outbound orders promptly and effectively.
Collaborate with customer service and other departments to address customer feedback and improve service levels.
Safety and Compliance:
Ensure compliance with all health and safety regulations and company policies related to outbound operations.
Conduct regular safety training for outbound staff and enforce safety protocols to maintain a safe working environment.
Address and resolve any safety or compliance issues promptly.
Reporting and Documentation:
Maintain accurate records and documentation for all outbound shipments, inventory levels, and staff performance.
Prepare and present regular reports on outbound operations, including key performance indicators (KPIs) and operational issues.
Qualifications:
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred.
Proven experience in warehouse operations with a focus on outbound processes, including at least 6 years in a supervisory or managerial role.
Strong understanding of outbound logistics, inventory control, and warehouse management systems (WMS).
Excellent leadership, organizational, and communication skills.
Proficiency in Microsoft Office Suite and warehouse management software.
Ability to analyze data, solve problems, and implement effective solutions.
Knowledge of health and safety regulations and best practices in warehouse management.
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DamcoFull Time
Transportation
$98k-130k (estimate)
08/11/2024
10/09/2024
damco-publications.com
FLORHAM PARK, NJ
500 - 1,000
1988
JEREMY T HAYCOCK
$50M - $200M
Transportation
The job skills required for Outbound Manager include Customer Service, Leadership, Scheduling, Microsoft Office, Customer Satisfaction, Process Improvement, etc. Having related job skills and expertise will give you an advantage when applying to be an Outbound Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Outbound Manager. Select any job title you are interested in and start to search job requirements.