What are the responsibilities and job description for the Quality Engineer position at Dandy?
Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with technology, innovation, and world-class support to achieve more for their practice, their people, and their patients.
About the Role Dandy is seeking a skilled and proactive Quality Engineer to join our fast-growing, venture-backed team. The ideal candidate for this role is someone with strong technical depth in quality control excited to redefine industry best practices and find solutions to challenging new problems to help enable Dandy's goals. The ideal candidate will have a strong continuous improvement background, insatiable curiosity and a desire to learn and grow.
What You'll Do
- Establish, refine, and document quality control standards, inspection methods, and testing protocols.
- Monitor the production process to ensure adherence to quality standards at every stage.
- Lead CAPA initiatives with external partners to determine root cause and ensure necessary actions to correct are implemented
- Work with onsite Quality Manager to train and mentor production staff on quality practices and compliance requirements.
- Investigate and resolve production issues by analyzing root causes and implementing corrective actions.
- Collect, analyze, and summarize quality data to generate actionable insights and detailed reports.
- Act as a liaison for customer feedback, adapting processes to meet quality expectations and regulatory standards.
- Innovate on existing quality processes and work with software and automation engineering teams to build tooling that supports product quality
- Support the ISO certification process and prepare the organization for ISO recertification audits.
What We're Looking For
Bonus Points For
For full time positions, we offer a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan, and paid time off.
Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.
Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will move at Dandy speed and do everything in our power to meet your needs.