Key Account Reprsentative

Rooted in Sales and Committed to Customer Service? Let Your Passion for Plants & Landscaping Blossom with Us!

Are you a driven sales professional with a passion for plants and the landscape industry? If you thrive in a fast-paced environment and are eager to make an impact, we have the perfect opportunity for you!

Join our dynamic sales team as a Key Account Representative at our Westfield, Indiana location, where your results-oriented mindset and commitment to outstanding customer service will not only drive sales growth but also enhance the customer experience. In this role, you will manage and expand key customer accounts, providing expert guidance on plant selections and anticipating customer needs to foster strong, trusting relationships. Your skill in coordinating logistics for delivery and order management will ensure timely fulfillment and customer satisfaction, positioning you as an invaluable partner to our customers.

If you’re ready to cultivate lasting relationships while combining your passion for sales with exceptional logistics coordination, we want to hear from you!

About Us: Brehob, with two locations in Indiana, is known for our expansive selection of premium-quality plant material and hardscaping products offered exclusively to landscapers and contractors.

Brehob Nurseries is part of the DCA Outdoor family of brands. We are vertically integrated and take pride in being an industry leader. We’re not only streamlining the production and distribution of landscape products, but we are also working to reduce the carbon footprint. Through our continued growth and innovation, we will have the highest impact on our world.

• This is a full-time role at Brehob Nurseries in Westfield, Indiana
• Salary Range: $50,000-$60,000k dependent on experience

Key Responsibilities:

• Process future customer orders – Research and acquire material, give advice on plants, and offer substitutions if needed.
• Develop and grow the customer relationship – Proactively know and understand our customer needs.
• Be an expert resource for customers – Demonstrate knowledge of the landscape/nursery industry.
• Delivery Management – Ensuring customer deliveries are on time and meet customer needs.

Essential Job Duties:

• Manage delivery process and policy
• Ensure customer confirmation prior to deliveries leaving yard
• Maintain a high level of customer service through phone calls, electronic communication and customer visits
• Promote company as the leader in quality, service, and availability
• Manage assigned customer accounts
• Familiarity with on-hand and future inventory
• Facilitate delivery/pick-up
• Inspection of material and orders
• Promote company product lines and services
• Provide sales forecast through management of future orders and customer quotes
• Proactively identify and solve problems

Other Duties and Responsibilities:

• Promote and manage a safe work environment while following direction from the safety committee.
• Promote and foster company's core values

Knowledge, Skills, and Abilities:

• Industry Knowledge: Strong understanding of the landscape and nursery industry, including plant types, care, maintenance, and sales techniques for effective customer relationship management.
• Communication Skills: Excellent verbal and written communication abilities to engage customers, convey product knowledge, and foster strong relationships.
• Problem-Solving: Proficient in proactively identifying and addressing customer needs, managing order issues, and developing solutions.
• Organizational Skills: Ability to efficiently manage multiple customer accounts, orders, and delivery schedules with attention to detail.
• Logistics Coordination: Skilled in coordinating logistics for delivery and order management to ensure timely fulfillment and customer satisfaction.
• Customer Service Orientation: Commitment to maintaining a high level of customer service and satisfaction in a fast-paced environment.
• Relationship Building: Capacity to nurture and develop long-term partnerships with key customers to drive sales growth.
• Adaptability: Flexibility to navigate changing priorities and challenges while promoting positive outcomes for both the company and its clients.

Minimum Qualifications:

• Required: 3 years in plant industry or related fields, landscaping, garden centers, and/or nurseries
• Required: Experience in customer service and sales
• Required: Flexibility to work Saturdays during the spring and fall seasons.

Benefits you will Enjoy:

• Health, dental, and vision insurance
• Generous 401k match with immediate vesting
• Company paid life insurance, STD, & LTD
• PTO and paid holidays
• Company culture centered around growth and innovation
• Career development & recognition

We honor our core values and expect our employees to as well. They are work hard, take pride in your work, be optimistic and respectful, show commitment, and continually grow.

We invite individuals who think like we do and will position us for major organizational growth to apply today. Join us in revolutionizing the green industry!

All applicants will be required to take the Culture Index survey. If you’d like to be considered faster, please copy and paste the following into your browser to complete the survey now: https://go.apply.ci/s/A550CC0000

Please select the one named, Brehob Nurseries - Key Account Representative.

Salary : $50,000 - $60,000