What are the responsibilities and job description for the Dental Receptionist position at Dedham Family Dental Care?
Privately owned two dental offices in Dedham and Randolph, MA
- Greet and check-in patients, ensuring a friendly and welcoming atmosphere
- Schedule and confirm appointments using the dental office's scheduling system
- Answer phone calls and respond to inquiries from patients, providing excellent customer service
- Verify insurance coverage and assist with insurance claims processing
- Maintain patient records and update information as necessary, ensuring accuracy and confidentiality
- Assist with billing and financial transactions, including collecting payments and providing receipts
- Coordinate with dental hygienists and dentists to ensure smooth patient flow and efficient operations
- Manage office supplies and inventory, restocking as needed
```Skills```
- Proficient in using dental office systems for scheduling, patient management, and billing
- Strong customer service skills with a focus on providing exceptional patient service
- Knowledge of dental terminology related to dental procedures and treatments
- Familiarity with office procedures, including filing, record keeping, and data entry
- Understanding of HIPAA regulations and ability to maintain patient confidentiality
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Expected hours: 38 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Dental receptionist: 1 year (Required)
Work Location: In person
Salary : $21 - $26