Demo

Host

Dennys
Galloway, NJ Full Time
POSTED ON 11/21/2024 CLOSED ON 1/10/2025

What are the responsibilities and job description for the Host position at Dennys?

Host/Hostess at Denny’s plays a special role for our guests. You are often their first impression and last impression, and we count on you to sincerely make them feel at home – every time!

The Host or Hostess greets guests in a warm, friendly, smiling manner that welcomes them into our restaurant and sets the stage for a positive dining experience. A Denny’s Host or Hostess has a “Guests First" attitude, engaging in friendly conversation with guests as you perform duties such as:

  • Suggesting new menu items from our limited time offerings.
  • Receiving payment and making correct change.
  • Assisting with beverages like bold, signature or flavored coffees.
  • Cleaning, completing side work, and organizing supplies as needed.
  • Willingly assisting other team members without being asked.
  • Providing total guest satisfaction.
  • Greets and welcomes all customers immediately upon arrival and verifies number in their party. Determines special needs, e.g., high chairs, special menus.
  • Collects payment from customers immediately, in accordance with established cash handling procedures, inquires about food/service satisfaction and handles customer complaints/suggestions appropriately.
  • Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day.
  • Keeps hostess area stocked and clean, e.g., to-go items and bakery products.
  • Handles incoming telephone calls immediately, and takes to go orders as appropriate.
  • Maintains proper supply of clean menus.
  • Periodically supplies customers with initial beverage suggestions and provides beverage order and refills.
  • Assists service personnel in clearing and setting tables.
  • Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
  • Assists other service personnel as needed.

Job Types: Full-time, Part-time

Pay: From $15.13 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Health insurance

Physical Setting:

  • Casual dining restaurant

Shift:

  • Morning shift

Work Location: In person

Salary : $15

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