For a quick application text APPLY to 82174

For a quick application text APPLY to 82174

Join Our Team as a District Operations Manager at Dent Wizard!

Are you a dynamic leader with a passion for driving operational excellence? Dent Wizard is seeking a District Operations Manager to lead our team and ensure top-notch performance across our Dealer/Rental business. If you thrive in a fast-paced environment and have a knack for strategic initiatives, this role is for you!

Key Responsibilities:

Leadership / Strategic Initiatives (50%)

• Foster a positive and productive working environment aligned with Dent Wizard’s core values.
• Communicate and execute Dent Wizard’s vision and strategy.
• Collaborate with the Senior Director of Operations to develop and implement a District business strategy.
• Achieve or exceed budget targets in Revenue, EBITDA, LSR, Customer Expansion, Retention, Employee Engagement, Service Expansion, and WTD.
• Partner with enabling functions to enhance operational efficiencies and reduce costs.
• Cultivate a coaching culture through on-the-job engagement and training.
• Hire, develop, and motivate a high-performing team of Operations leaders.
• Oversee maintenance of capital equipment.
• Support Area and Fixed Ops Managers in streamlining processes and optimizing operations.
• Ensure profitable deployment of resources and compliance with safety and regulatory standards.
• Lead field town hall communications.

Customer Engagement (20%)

• Partner with Sales to drive revenue, customer retention, and five-star service.
• Build strong relationships with key customers and deliver exceptional service.
• Coordinate with sales for cross-sell and customer relationship management.
• Lead site launch initiatives and deliver targeted price increases.
• Address customer, operational, and performance concerns promptly.
• Participate in strategic initiatives and QBRs.
• Implement value-added customer solutions.

Staffing (10%)

• Execute staffing plans to balance gross margin and new business capacity.
• Oversee talent selection and hiring for specified roles.
• Ensure effective onboarding and performance management of team members.
• Drive productivity and utilization of AOM/FOM/Tech teams.

Administration (20%)

• Troubleshoot critical operational issues.
• Ensure compliance with environmental, safety, and health standards.
• Lead the Goal Setting & Review (GS&R) process.
• Conduct monthly financial reviews and develop plans to meet annual budgets.
• Participate in the Q Process and drive key initiatives.
• Adhere to Dent Wizard’s ethics standards and commitments.
• Provide feedback on market conditions and staff engagement.
• Manage DW assets within company guidelines.

Competencies Required:

• Leadership and coaching skills
• Results orientation
• Systems thinking and process improvement
• Project management
• Agility and initiative
• Influence and customer focus
• Knowledge application
• Talent attraction, development, and performance management
• Conceptual thinking

Position Requirements:

• Minimum of 3 years of leadership experience.
• 5 years of proven operations experience in a similar environment.
• Experience in the auto and reconditioning industry.

Join us at Dent Wizard and be a part of a team that values innovation, excellence, and customer satisfaction. Apply today and drive your career forward with us!

The compensation offered for this position will depend on qualifications, experience, and geographic location.

The starting compensation is expected to be:

We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

• ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at leaveofabsence@dealertire.com or via phone at 833-483-8232.