What are the responsibilities and job description for the Insurance & Billing Specialist position at Dental Associates of CT?
Description
Join Connecticut's premier doctor led multi-specialty group practice, where we deliver patient-centric care with compassion and respect. Committed to exceeding expectations, we proactively seize every opportunity to elevate the patient experience and enhance clinical outcomes.
At Archway Dental Partners we embody our core values of respect, quality care, and compassion daily, striving to fulfill our mission of fostering the highest quality care for all patients. Our company culture guides our success, which is at the core of everything we do.
Currently, we're in search of a highly motivated Insurance and Billing Coordinator to join our team in our Danbury location. Candidate should have a strong work-ethic, be a team player and possess the ability to multitask.
Responsibilities include, but are not limited to:
- Maintain knowledge of insurance, specifically how preferred provider organization (PPO) dental insurance plans operate
- Ability to resolve billing disputes and use independent judgment or little supervision regarding coverage and insurance claims.
- Ability to communicate necessary information to assist patients with questions in regards to their dental insurance, ledger, and account status.
- Ensure insurance and patient payments are posted accurately and with attention to detail as funds become available, considering a multi-office environment.
- Ensure timely collection from insurers, including daily attention to resolving insurance claim issues such as requests for additional information and denials
- Manage outstanding insurance claims
- Ability to prepare, present, and understand financial arrangements and insurance options that meet both patients’ and practice’s need for proposed treatment plans
- Assist with financial arrangements for unpaid patient balances, ensuring timely payments
- Assist clerical staff including but not limited to: insurance verifications, pre estimates, research with patient billing concerns, and other insurance issues
- Ability to handle multiple deadlines and task assignments comfortably and efficiently
- Ability to work both independently and cooperatively in team setting
- Comply with HIPAA and Corporate Compliance program policies and other applicable corporate and departmental policies.
Requirements
- Superior customer service skills, with the ability to infuse personality, empathy, and enthusiasm into each patient contact
- Knowledge of dental terminology
- Willingness to learn and grow
- Dental business office experience, insurance and billing experience is a plus
- High school diploma or general education degree (GED)
- Excellent computer skills, Dentrix Ascend experience is a plus
- Reliably commute to the office location in Danbury, CT
- Ability to work within the office hours of 7:30-5pm Monday through Friday
Benefits
- 401(k) with employer contribution
- Employee (and family!) dental plan
- Flexible spending account
- Health insurance
- Health reimbursement account
- Life insurance
- Referral program
- Retirement plan
At Archway Dental Partners, we’re committed to supporting you. We’re a supportive collective of outstanding practices with dental excellence as our keystone. We stand for the wellbeing of our providers and patients. Our clinical teams and support system collaborate for the greater good. You’re welcome here. Apply today to learn more and get connected with us.
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Salary : $20 - $25
