What are the responsibilities and job description for the Patient Coordinator - West Madison position at Dental Health Associates of Madison?
Job description
Job Title : Patient Coordinator / Front Desk
Location : Old Sauk Clinic in Madison, WI
Job Description
Dental Health Associates of Madison (DHA), a trusted, doctor-owned practice with over 50 years of service to the Madison community, is seeking a Patient Coordinator to join our front desk team. In this role, you'll be part of a locally led organization that values teamwork, exceptional patient care, and your professional growth. DHA's doctor-led culture ensures that patient care and employee development are prioritized, offering you a fulfilling career where you can make a real difference in the lives of our patients.
Position Overview
As a Patient Coordinator at Dental Health Associates (DHA), you'll be the first point of contact for patients, providing them with a welcoming, professional, and efficient experience. You'll play a key role in managing front desk operations, coordinating patient flow, and ensuring that every patient has a positive and seamless experience from check-in to check-out. Working in a collaborative environment, you'll support our dental team and help maintain the smooth operation of our busy clinics.
Responsibilities
- Welcome patients warmly, ensuring they feel comfortable and supported throughout their visit.
- Handle front desk operations, including answering phone calls, scheduling appointments, and managing patient flow efficiently.
- Verify insurance coverage, ensuring all necessary documentation is accurate and complete.
- Process patient payments, explain financial policies clearly, and professionally address billing inquiries.
- Maintain accurate and confidential patient records, adhering to compliance standards.
- Collaborate with the dental team to ensure seamless communication and outstanding patient care.
- Assist with administrative tasks such as preparing reports, organizing office supplies, and supporting daily operations.
Qualifications
Working Conditions
This in-person position is based at our Old Sauk Clinic, offering convenient daytime hours and the chance to work alongside a dedicated team focused on providing exceptional patient care.
About Dental Health Associates
At Dental Health Associates (DHA), we are passionate about delivering exceptional dental care and creating a fulfilling, growth-oriented workplace. As a doctor-owned dental practice with seven clinics in the Madison area, we offer a unique opportunity to develop your career while collaborating with experienced dentists and leadership teams. Our supportive culture values professional growth, personal development, and team collaboration.
Why Join Dental Health Associates?
At Dental Health Associates, we're committed to helping you grow in your career while providing the support you need to succeed. We offer opportunities for advancement, a collaborative work environment, and a comprehensive benefits package to support your personal and professional goals. Apply today to start a career that prioritizes your growth and values your contributions.
Compensation
Starting at $19 per hour, with opportunities to earn more based on experience and performance.
Dental Health Associates of Madison, LTD is an equal opportunity employer and values diversity.
Benefits :Ability to Commute :
Work Location : In person
Salary : $19
