What are the responsibilities and job description for the Workload Research Analyst, Research Analyst 4 position at Department of Human Services?
Initial Posting Date:
12/30/2024
Application Deadline:
01/19/2025
Agency:
Department of Human Services
Salary Range:
$5,747 - $8,831
Position Type:
Employee
Position Title:
Workload Research Analyst, Research Analyst 4
Job Description:
The
Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star
and our vision for a positive RiSE organizational culture
that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to help us achieve our vision of a diverse and inclusive community.- Note: this position will receive a Cost-of-Living Adjustment (COLA) increase of 6.55% which is not reflected in the salary listed in this posting. The effective date of the increase is January 1, 2025 for February 1, 2025 paychecks.
Opportunity Awaits! We're in search of leaders committed to promoting and fostering a diverse and qualified workforce where individuals feel welcome, appreciated, and valued for all they bring to the organization. A “research analyst 4” plans, leads, and manages the development, implementation and evaluation of primary research, complex data queries, data analyses or reporting projects, consults with management about research needs, findings, and conclusions. This position specifically is focused on the development of agency-wide workload models. If this sounds like something you are interested in, consider taking on a key role in our team as the (Workload Research Analyst, Research Analyst 4, Office of Reporting, Research, Analytics & Implementation) for the Oregon Department of Human Services (ODHS).
About the Office of Reporting, Research, Analytics, and Implementation (ORRAI), The Oregon Department of Human Services and specifically ORRAI establishes organizational alignment and strategic focus around the use of comprehensive data-informed decision-making. Through an equity, diversity, inclusion, and access lens, ORRAI is responsible for providing employees, clients, legislators, other agencies and organizations, stakeholders, and the public with information to understand how data, research, and analytics informs decision-making about client services, agency recommendations for change, large-scaled systemic improvements, and improves outcomes for children and families.
Summary of Duties
This position resides within the Office of Reporting, Research, Analytics, and Implementation (ORRAI); ORRAI is within the ODHS Director's Office and will work closely with research analysts, economists, systems analysts, program managers and project managers. ORRAI includes: Data Warehouse, GIS, Reporting, Research, Oregon Enterprise Data Analytics (OEDA) and Implementation
As a Workload Research Analyst, you will:
- Consult with business experts to develop and design research questions and methods, establish procedures to assure data quality, and approve results. This position may be called upon to consult or serve as a spokesperson on research and data matters and to represent ODHS on agency-wide research and evaluation committees and workgroups.
- ODHS currently works with vendors to complete many of the tasks involved with developing workload models for the agency. This position works with the vendors to ensure that the models and the evidence supporting them has sufficient rigor. In addition, this position works with ODHS program staff to match the models developed to the underlying work effort. This involves reviewing work from vendors, meeting with agency staff from all levels of the organizational structure and working across state government to explain the resulting models.
- You will join a core group of researchers within ORRAI and is focused on the development of empirically based for forecasting the number of positions needed for ODHS programs to accomplish their assigned work. Over the short-term this involves working closely with external (to state government) contractors, overseeing the models and methodologies used by the contractors, and validating the work produced. Eventually, this will also involve efforts to link work outputs and community outcomes to staffing levels.
- Independently, or in consultation with program, field, research, or community partners, identify areas and topics for research and analysis, and design research methodology. Review literature, national trends, and State data to evaluate services and client outcomes. Write project proposals, plan, and manage complex analytical or statistical research or reporting projects.
- Write summary reports of research findings, and articles for publication including summary table, graphs, and charts. Write reports interpreting and analyzing interactions, movements, and changes in the Federal, State, and local scenes. Advises agency spokespeople regarding current situations and forecasts.
- Testify in court hearings to present and explain information, methodology and conclusions.
- Plan, assign, check and manage the work of other research staff engaged in gathering, compiling, and analyzing information and data. Provide or arrange for technical training for team members and guide lower-level analysts in report writing.
- Confer with policy makers, executive level management, business groups, legislative bodies, associations, unions, news media, and State and local officials regarding current data, trends, projections, or impact of existing or proposed studies or initiatives.
Minimum Qualifications
- A Bachelor's Degree in any disciplines that included six-quarter units in statistics or quantitative analysis methods and procedures, and three years’ experience using computerized applications to independently gather, compile, and analyze data and prepare narrative or statistical reports. Two of the three years must have included coordinating complex research projects. OR
- Five years of research experience using computerized applications to independently gather, compile, and analyze data and prepare narrative or statistical reports. Two of the five years must have included coordinating complex research projects.
Essential Attributes
We are looking for candidates with:
- Demonstrated facility with research design and sampling methodologies.
- Experience with qualitative and quantitative data collection.
- Experience communicating clearly and precisely, both verbally and in writing.
- Demonstrated commitment to Diversity, Equity, Inclusion and Access.
Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. Failure to submit a cover letter will result in disqualification of your application.
Working Conditions
Requires some travel (occasionally overnight) for meetings, research, conferences, and /or consultations.
Background Checks and Requirements
-
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
- Must be approved by the designated Criminal Justice Information Services (CJIS) through a fingerprint-based national criminal background check for access to Criminal Justice Information (CJI).
- Must complete the appropriate level of CJIS Security Awareness Training.
- If appointed to be a LEDS Representative, Assistant LEDS Representative or LEDS operator, must complete and maintain the appropriate level of LEDS Certification including CJIS Security Awareness Training.
Benefits
- ODHS Employee Resource Groupcommunities that promote shared learning.
- Annual salary increases (until you reach the top of the listed salary range).
-
Possible eligibility for the Public Service Loan Forgiveness Program.
-
Amazing benefits package.
- Cost of Living Adjustments.
Employment Preference
Veterans’ preference:
- Veterans’ preference information.
- How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
General Information
- This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies in the same classification.
Contact Information
- The recruiter for this position is Nora Leyva Esquivel. If you contact the recruiter, please include the job requisition number: REQ-XXXXX.
- Email: Nora.L.LEYVA-ESQUIVEL@odhs.oregon.gov
- We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
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