What are the responsibilities and job description for the Customer Service Representative-Dental position at Detroit Community Health Connection, Inc.?
Job description
Customer Service Representative
A Growing and Progressive Community Health Center (with seven (7) locations throughout the metro Detroit area) has an immediate opening for a full-time Customer Service Representative for a busy primary care practice in a patient friendly ambulatory setting.
Position Description:
Greets and registers patients in a prompt, pleasant, and helpful manner; verifies necessary information i.e. Medical Insurance Coverage. Maintains and updates current information on patient demographics. Answers questions regarding patient appointments. Receives payment from patients and issues receipts. Reconciles daily cash balance and cash drawer according to Policy & Procedure. Performs insurance verification as appropriate. Oversees waiting area, coordinates patients movement. Serves as a liaison between patient and medical support staff.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person