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DHA Housing Solutions for North Texas
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Resident Services Coordinator I
$46k-65k (estimate)
Full Time 3 Months Ago
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DHA Housing Solutions for North Texas is Hiring a Resident Services Coordinator I Near Dallas, TX

DHA, Housing Solutions for North Texas

Resident Services Coordinator I

Salary: $31,200 - $45,716

Join the team dedicated to providing affordable housing solutions across North Texas.

At DHA, Housing Solutions for North Texas, our mission is to provide quality, affordable housing and access to supportive resources across the region. As the resident services coordinator I, you play an important role in helping us fulfill this mission by creating opportunities for residents to achieve self-sufficiency and economic independence.

Enjoy these benefits when you join the DHA team!

Flex Work: 4.5 or 4-Day Work Week

Paid Time Off 12 Paid Holidays

Retirement Plan with 5% Employer Contribution & 457(b) Deferred Compensation Plan

Tuition Reimbursement

Employee Assistance Program: Financial, Legal, Mental Health and Counseling

Medical, Dental and Vision Plans

Section 125 Pre-Tax Cafeteria Plan

Health Savings and Flexible Spending Accounts

Term Life Insurance: Short- and Long-term Disability Plans

Key Responsibilities

  • Establish relationships with residents and gather input about desired activities.
  • Explain nature of DHA programs, procedures and services to residents.
  • Conduct, monitor and coordinate activities in conjunction with the resident council that create a sense of community and serve residents’ needs.
  • Create monthly activity calendars and newsletters to promote activities.
  • Facilitate monthly resident meetings, crime watch meetings and service provider meetings.
  • Establish working relationships with social service and other community-based agencies to provide resources to the residents.
  • Promote the awareness of these programs and services.
  • Maintain files of the programs/services offered, including contact information for the agencies.
  • Track referrals made to the various agencies.
  • Perform assessments to determine the needs of residents for self-sufficiency and economic independence.
  • Based on assessments, refer residents to appropriate community resources.
  • Track and monitor community service activity for those residents that are required to perform community service.
  • Work closely with the property managers to ensure that the proper services and programs are present on the property.
  • Accompany the manager(s) on annual housekeeping inspections and conduct a housekeeping course for referred residents.
  • Perform minor property management functions as needed.
  • Report unsafe conditions and/or any type of abuse/neglect to the appropriate staff, social service agency, and/or law enforcement.

Knowledge and Skills for Success

A successful resident services coordinator has…

  • Understanding of DHA organization, operations, policies and procedures.
  • Knowledge of community programs and services.
  • Skill in assessing individual needs.
  • Knowledge of crisis intervention strategies and ability to react calmly and effectively in emergency situations.
  • Ability to use good judgment and to maintain confidentiality of information.
  • Skill in establishing relationships with community service providers.
  • Knowledge of the principles of records management.
  • Excellent verbal and written communication skills.
  • The ability to interact effectively with diverse groups of people.

Qualifications

  • Bachelor’s degree in Behavior Science, Social Services or a related field
  • Two (2) years of community resources experience
  • Or an equivalent combination of education and experience

How to Apply

Applications must be submitted online by using the Apply button at the top of this page.

Be sure to answer every question on the application. Incomplete applications will not be considered. Please use N/A for questions that are not applicable to you.

If you are interested in more than one open position at DHA, you must submit an application for each role.

The employment history section of the application must be completed. We cannot accept a resume as a substitute.

DHA is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity and all employees and applicants are treated equally without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Summary

JOB TYPE

Full Time

SALARY

$46k-65k (estimate)

POST DATE

01/30/2023

EXPIRATION DATE

04/27/2024

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The job skills required for Resident Services Coordinator I include Resident Service, Property Management, Confidentiality, Housekeeping, Economics, etc. Having related job skills and expertise will give you an advantage when applying to be a Resident Services Coordinator I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Resident Services Coordinator I. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Resident Services Coordinator I positions, which can be used as a reference in future career path planning. As a Resident Services Coordinator I, it can be promoted into senior positions as a Top Long Term Care Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resident Services Coordinator I. You can explore the career advancement for a Resident Services Coordinator I below and select your interested title to get hiring information.

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If you are interested in becoming a Resident Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Resident Services Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Resident Services Coordinator job description and responsibilities

Resident services coordinators work at assisted living facilities, universities, or similar housing communities.

03/25/2022: Lawrence, MA

They are responsible for creating a friendly and functional environment for everyone who lives in their facility.

02/22/2022: Asheville, NC

Surveys the resident population to identify priority of needs and solicit resident input on service preferences. Assist residents and property operations staff in understanding those needs.

02/06/2022: Roanoke, VA

Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community.

03/22/2022: Orlando, FL

Plan and coordinate recreational, cultural and social activities in coordination with property operations staff and residents, as needed.

01/26/2022: Petersburg, VA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Resident Services Coordinator jobs

Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook) is huge advantage.

01/21/2022: Daytona Beach, FL

Proven ability to work with diverse groups in cooperative problem-solving and consensus building.

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Demonstrated ability to establish trusting, confidential relationships

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Must have the ability to effectively facilitate meetings and community gatherings.

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Experience conducting community assessments, applying the principals of conflict management and/or deescalation techniques, and organizing community groups, events, and programs preferred.

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Step 3: View the best colleges and universities for Resident Services Coordinator.

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