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This position will be remote.
Hours: Monday - Friday, 3:30 PM - Midnight Eastern time
Summary: Provides phone support on instruments, reagents and application for Stago Customers. Troubleshoots with customer in order to resolve issues by phone, and dispatch FSE/TSS as applicable. Utilize resources and tools to expedite problem resolution. Records all required documentation while remaining compliant to all applicable SOPs. Drives customer satisfaction through professional and timely issue resolution.
Essential Duties & Responsibilities
Education & Requirements:
Skills:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Full Time
$83k-117k (estimate)
02/16/2023
05/02/2024
stago-us.com
BUDD LAKE, NJ
1,000 - 3,000
1976
$200M - $500M