What are the responsibilities and job description for the Customer Service Representative/Retail position at Diamond Cut Inc.?
We take pride in delivering exceptional customer service and creating memorable shopping experiences for our valued customers. We are currently seeking a Customer Service Representative (Retail) to join our team and uphold our commitment to service excellence.
As a Customer Service Representative (Retail), you will be the face of our brand, responsible for ensuring every customer receives personalized and friendly assistance. Your goal is to provide a seamless shopping experience from start to finish.
- Greet and assist customers warmly, offering expert advice and product recommendations based on their needs.
- Handle customer inquiries and resolve any issues promptly and professionally.
- Maintain a clean and organized store environment, including restocking and arranging merchandise.
- Stay informed about current promotions, products, and store policies.
Requirements:
- High school diploma or equivalent.
- Previous experience in retail or customer service is a plus.
- Strong communication and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Ability to multitask and prioritize tasks effectively.
- Flexibility to work evenings, weekends, and holidays as needed.
If you are passionate about providing outstanding customer service and enjoy working in a dynamic retail environment, we encourage you to apply!
Job Types: Full-time, Part-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Flexible schedule
Shift:
- Day shift
Work Location: In person
Salary : $18 - $24