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Regional Training Manager
$89k-116k (estimate)
Full Time | Business Services 2 Months Ago
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Digital Monitoring Products is Hiring a Regional Training Manager Near New York, NY

Description:

As a DMP Regional Training Manager, your goal is to be the subject matter expert of our products. Our dealers will become installation and programming specialists for all things DMP through your informative and engaging instruction.

We are seeking a seasoned traveler -- as the position requires frequent travel within the region encompassing New York and New England (New York, New Jersey, Connecticut, Rhode Island, Massachusetts , Vermont, New Hampshire, Maine).

Qualifications:

  • Associates Degree in Electronics, or equivalent training.
  • 3 years experience in customer service and problem solving in the burglar/fire alarm industry.
  • Polished communication skills
  • Professional appearance
  • Make learning fun for the participants
  • Easily connect with your audience

Responsibilities:

  1. Partners with Dealer Development Managers (DDM) to schedule and provide learner-centered, performance-based, hands-on training for new and existing DMP dealer installation, technical service, central station, and sales personnel.
    1. Partners with new DMP dealer installation & service teams to make transition to DMP a good experience, training new dealers within four weeks of placement of their stocking order. .
    2. Accompanies new dealers on their first DMP installation to answer questions, provide assistance, etc.
    3. Assists with receiver system, automation system, and remote programming software installation.
    4. Transforms technicians into experts in the design, installation, programming, troubleshooting, and operation of DMP systems.
    5. Completes class activity and rosters within the assigned CRM/LMS tools. Uses these tools and Dealer Dashboard to identify specific dealer training needs.
  2. Meets or exceeds performance metric goals and expectations.
  3. Travels to conduct on-site training classes and regional training events. Reports to work on time, impeccably groomed in clean, pressed, appropriate clothing in good repair. Flexibility is required, as some travel and training may be needed in other regions and may sometimes require weekend travel. Conducts training webinars.

If you are REALLY good at what you do, shine in a collaborative, team-oriented culture and are driven to deliver top-notch training, we want to hear from you.

Apply online at www.dmp.com/careers

EOE/Vet/Disabled

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$89k-116k (estimate)

POST DATE

01/14/2023

EXPIRATION DATE

02/11/2023

WEBSITE

dmp.com

HEADQUARTERS

SUN PRAIRIE, WI

SIZE

50 - 100

FOUNDED

1975

TYPE

Private

CEO

DUSTIN POMPROWITZ

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About Digital Monitoring Products

DMP designs and manufactures security and fire alarm products.

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