Job Summary:

The Retail Sales Agent Specialist is responsible for the profitable growth and attainment of business goals by marketing and servicing products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. This role assists walk-in customers, supports office operations and markets products outside of the office via marketing calls and visits.

Key Responsibilities:

• Meets and exceeds sale's goals through new product sales, cross selling and retention of current customers
• Implements marketing programs and initiatives which further the National General brand in the local market (car dealerships, local events, etc.)
• Builds and maintains relationships with community organizations and local businesses
• Develops and manages customer relationships and serves as a resource to current and potential customers
• Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company’s position in the marketplace
• Receives customer payments, issues receipts and verifies reports of receipts for cash drawers
• Understands, promotes and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures
• Responsible for sales administration and reporting activities

Supervisory Responsibilities:

This job does not have supervisory duties

Preferred Qualifications:

• High School diploma or GED
• 1-2 years of experience preferably in business-to-consumer sales
• P&C License
• Demonstrated ability to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment
• Excellent interpersonal skills including written, verbal and presentation delivery with ability to clearly communicate the features and benefits of insurance and other ancillary products to customers
• Demonstrated ability to develop and maintain customer relationships and provide excellent customer service
• Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Effective verbal and written communication skills

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Supplemental pay types:

• Bonus opportunities
• Commission pay

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person
• Office

Work Location: In person