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Directderm
La Jolla, CA | Full Time
$102k-132k (estimate)
1 Month Ago
Medical Call Center Representative
Directderm La Jolla, CA
$102k-132k (estimate)
Full Time 1 Month Ago
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Directderm is Hiring a Medical Call Center Representative Near La Jolla, CA

Medical Assistant in Telehealth Dermatology

We are looking for passionate, reliable, and dedicated individuals to join our team in La Jolla California.

Duties and Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Deliver medical results to patients under the guidance of a supervising dermatologist over the phone
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Coordinate patient care between DirectDerm clinics, photo sites, primary care physicians and other specialists
  • File Prior Authorizations, Specialty Drugs and Referrals
  • Understand and exercise principles of triage and urgency in communicating patient information to and from the dermatologists

Qualities and Skills

  • Ability to multi-task, set priorities and manage time effectively
  • Team-oriented player
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Excellent communication skills
  • Computer savvy
  • Medical assistant, Medical office, or Certified Nursing Assistant training preferred
  • Must be able to work some Saturdays
  • Bilingual - English and Spanish (Required)

Job Type: Full-time

Pay: $17.00 - $19.50 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • EMR systems: 1 year (Preferred)

Language:

  • Spanish (Preferred)

License/Certification:

  • Certified Medical Assistant (Preferred)

Work Location: One location

Job Summary

JOB TYPE

Full Time

SALARY

$102k-132k (estimate)

POST DATE

02/01/2023

EXPIRATION DATE

03/02/2023

The job skills required for Medical Call Center Representative include Patient Care, Triage, Communication Skills, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical Call Center Representative. Select any job title you are interested in and start to search job requirements.

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