What are the responsibilities and job description for the Customer Service Representative - NOW HIRING position at Divergent Marketing Solutions, Inc?
We are looking to hire a full-time, Customer Service Representative to join our promotions team!
As a leader in sales, marketing & client acquisitions, we specialize in creating and implementing customized promotional event strategies for a large portfolio of clients. By using a personalized approach to brand recognition, we are able to connect brands directly with consumers through sales, direct advertising, promotions, lead generation, and special events within local markets and businesses!
In this entry-level role, the Customer Service Representative will use their upbeat personality and extraordinary ability to capture an audience to create excitement with target demographics during promotional events and throughout the duration of promotional campaigns in a variety of settings. The Customer Service Representative will also assist the event promotions team with executing any administrative, advertising, marketing, and sales tasks required.
Customer Service Representative Responsibilities :
- Develop, setup, and execute promotional events to create brand awareness and generate leads for the assigned client
- Set up promotional displays required at each event to create excitement about featured client brands as well as their products and / or services
- Promote consumer excitement and brand connections through consumer interaction and product / service demonstrations and explanations
- Build product & brand knowledge of each featured brand / product / service being promoted at each event
- Educate new employees on product / service benefits, costs, promotion details, etc.
- Basic sales
- Maintain relationships with employees, marketing / advertising clients, and partners
