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Director of Home Care

DLP Services
San Antonio, TX Full Time
POSTED ON 12/12/2024 CLOSED ON 1/14/2025

What are the responsibilities and job description for the Director of Home Care position at DLP Services?

FLSA: Exempt

Hire Pay: $85,000 annual salary

Classification: Full time

JOB DESCRIPTION: The Director of Home Care is responsible for planning, directing and managing the overall operations of home care services. Directs the development and start-up of new home care services and monitors the financial performance and the quality of services provided. Ensures services comply with all regulatory requirements and accreditation standards.

JOB SUMMARY:

  • Responsible for developing and start-up of all worksite home care agencies across the state.
  • Oversees the management of all home care service providers.
  • Educates all staff members about state, federal, and accreditation requirements (as applicable).
  • Maintains compliance with all local, state, and federal laws regarding licensure and certification.
  • Analyzes trends and initiates appropriate plans of action.
  • Ensuring adequate staffing and recruiting qualified job candidates
  • Managing office operations and adopting relevant policies to ensure quality and adherence to industry regulations.
  • Directs weekly business development and management team meetings with all appropriate staff to promote home care services.
  • Represent the agency in the community, promote services, and engage with community resources.
  • Interpret operational indicators to detect census changes adjusting staff levels, revenues, or expenses accordingly. Analyze data from performance markers to evaluate productivity, cost analysis, and quality care delivery.
  • Stay informed about new CMS program initiatives and disseminate knowledge to relevant parties.
  • Plans and works toward standardized operating procedures among clinic agency locations including scheduling and referrals, information systems, patient accounting, and invoicing.
  • Provides leadership planning for staff education programs, administrative/staff meetings, and in-services, and encourages continuous education and staff development for all team members.
  • Oversee financial performance for each branch; manage the budget and oversee billing processes.
  • Ensure the quality and safe delivery of home health services provided through the Organization.
  • Set positive, attainable expectations, objectives, and goals for the agency.
  • Handles necessary employee corrective action and discipline issues objectively, in consultation with HR.
  • Uses knowledge, experience, and other resources as necessary to make logical decisions, solve problems, analyze work processes, and make suggestions for improvement.
  • Collaborates with the company CEO, and HR Director in the implementation of operations standards and processes.
  • Stay informed about changes in home care and share relevant information with appropriate organization personnel.
  • Ensure the agency meets all Medicare and state regulations. Ensure each branch is prepared for on-site surveys and other external audits.
  • Perform other duties as assigned.

QUALIFICATIONS:

  • Demonstrated ability to successfully lead, supervise and direct professional administrative personnel.
  • Ability to handle high levels of stress in a fast-paced environment.
  • Excellent observation, organization, verbal, and written communication skills.
  • Proficient in Computers, Microsoft (MS) Suite, EMR, and technology preferred.
  • Knowledge of business management, governmental regulations,
  • Provide excellent customer service skills.
  • Must have good problem solving and decision-making skills.
  • Must have strong leadership and managerial skills.
  • Must have good negotiation and persuasion skills.
  • Must have good conflict resolution skills.

SUPERVISION RECEIVED AND EXERCISED: Receives supervision from the Agency Administrator and CEO.

WORKING CONDITIONS: The principal duties of this position are to perform in an indoor and outdoor environment. 70% of traveling required. ALCOHOL AND DRUG TESTING POLICY: This position is subject to pre-employment drug testing. DLP Home Care, LLC has a Drug Free Workplace Policy which includes Post-Accident Testing, Random Testing, and/or Reasonable Suspicion Testing.

MINIMUM QUALIFICATIONS:

  • Bachelor's degree in healthcare administration.
  • Minimum 5 years of healthcare administrator experience.
  • Strong knowledge of medical terminology and regulations.
  • Excellent verbal and written communication skills.
  • Problem solver with excellent time management and organizational skills.
  • Bi-lingual is a plus.
  • Proven experience with administrative and accounting processes

Valid Driver License

Job Type: Full-time

Pay: $85,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Ability to Commute:

  • San Antonio, TX (Required)

Ability to Relocate:

  • San Antonio, TX: Relocate before starting work (Required)

Work Location: In person

Salary : $85,000

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