What are the responsibilities and job description for the Director of Home Care position at DLP Services?
FLSA: Exempt
Hire Pay: $85,000 annual salary
Classification: Full time
JOB DESCRIPTION: The Director of Home Care is responsible for planning, directing and managing the overall operations of home care services. Directs the development and start-up of new home care services and monitors the financial performance and the quality of services provided. Ensures services comply with all regulatory requirements and accreditation standards.
JOB SUMMARY:
- Responsible for developing and start-up of all worksite home care agencies across the state.
- Oversees the management of all home care service providers.
- Educates all staff members about state, federal, and accreditation requirements (as applicable).
- Maintains compliance with all local, state, and federal laws regarding licensure and certification.
- Analyzes trends and initiates appropriate plans of action.
- Ensuring adequate staffing and recruiting qualified job candidates
- Managing office operations and adopting relevant policies to ensure quality and adherence to industry regulations.
- Directs weekly business development and management team meetings with all appropriate staff to promote home care services.
- Represent the agency in the community, promote services, and engage with community resources.
- Interpret operational indicators to detect census changes adjusting staff levels, revenues, or expenses accordingly. Analyze data from performance markers to evaluate productivity, cost analysis, and quality care delivery.
- Stay informed about new CMS program initiatives and disseminate knowledge to relevant parties.
- Plans and works toward standardized operating procedures among clinic agency locations including scheduling and referrals, information systems, patient accounting, and invoicing.
- Provides leadership planning for staff education programs, administrative/staff meetings, and in-services, and encourages continuous education and staff development for all team members.
- Oversee financial performance for each branch; manage the budget and oversee billing processes.
- Ensure the quality and safe delivery of home health services provided through the Organization.
- Set positive, attainable expectations, objectives, and goals for the agency.
- Handles necessary employee corrective action and discipline issues objectively, in consultation with HR.
- Uses knowledge, experience, and other resources as necessary to make logical decisions, solve problems, analyze work processes, and make suggestions for improvement.
- Collaborates with the company CEO, and HR Director in the implementation of operations standards and processes.
- Stay informed about changes in home care and share relevant information with appropriate organization personnel.
- Ensure the agency meets all Medicare and state regulations. Ensure each branch is prepared for on-site surveys and other external audits.
- Perform other duties as assigned.
QUALIFICATIONS:
- Demonstrated ability to successfully lead, supervise and direct professional administrative personnel.
- Ability to handle high levels of stress in a fast-paced environment.
- Excellent observation, organization, verbal, and written communication skills.
- Proficient in Computers, Microsoft (MS) Suite, EMR, and technology preferred.
- Knowledge of business management, governmental regulations,
- Provide excellent customer service skills.
- Must have good problem solving and decision-making skills.
- Must have strong leadership and managerial skills.
- Must have good negotiation and persuasion skills.
- Must have good conflict resolution skills.
SUPERVISION RECEIVED AND EXERCISED: Receives supervision from the Agency Administrator and CEO.
WORKING CONDITIONS: The principal duties of this position are to perform in an indoor and outdoor environment. 70% of traveling required. ALCOHOL AND DRUG TESTING POLICY: This position is subject to pre-employment drug testing. DLP Home Care, LLC has a Drug Free Workplace Policy which includes Post-Accident Testing, Random Testing, and/or Reasonable Suspicion Testing.
MINIMUM QUALIFICATIONS:
- Bachelor's degree in healthcare administration.
- Minimum 5 years of healthcare administrator experience.
- Strong knowledge of medical terminology and regulations.
- Excellent verbal and written communication skills.
- Problem solver with excellent time management and organizational skills.
- Bi-lingual is a plus.
- Proven experience with administrative and accounting processes
Valid Driver License
Job Type: Full-time
Pay: $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- San Antonio, TX (Required)
Ability to Relocate:
- San Antonio, TX: Relocate before starting work (Required)
Work Location: In person
Salary : $85,000