What are the responsibilities and job description for the Network Operations Manager position at DMI (Digital Management, Inc.)?
| Job ID | 2024-27235 | Category | Infrastructure Support | Location | US-VA-Arlington |
DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100 employees globally and has been continually recognized as a Top Workplace in both regional and national categories.
Position: Network Manager
Location: DC Metro Area
Overview: DMI is seeking a skilled and experienced Network Manager to lead a commercial program in the DC Metro area. This role involves overseeing the design, implementation, and maintenance of network systems to support data, voice, and audio communications. The ideal candidate will have extensive experience in network management, including leadership of technical teams and expertise in both classified and unclassified IT environments.
Key Responsibilities:
- Team Leadership: Manage and mentor a team of Network Analysts, Network Engineers, NOC Analysts, and Security Engineers, providing guidance and support to ensure effective team performance.
- Capacity Planning: Direct the analysis of short- and long-term capacity needs for switching, routing, transmission, and signaling.
- Network Design and Evaluation: Conduct network architecture design, feasibility studies, cost assessments, and internal performance and traffic analysis. Continuously evaluate new technologies to enhance network efficiency and customer experience.
- Technical Specifications: Provide detailed specifications and schematics for network architecture, hardware, and software selection. Develop tools and solutions to address current and future business needs.
- System Testing: Oversee the testing and validation of network systems to ensure reliability and performance.
- Technical Expertise: Maintain up-to-date knowledge of network and computer hardware/software interconnections, including routers, switches, firewalls, hubs, bridges, and gateways.
- Operational Leadership: Administer and execute policies, processes, and procedures affecting team workflow. Lead daily operations and ensure effective coordination of network activities with customer Points of Contact (POCs).
- Education: Bachelor's Degree required; a degree in STEM or Business preferred.
- Experience: Minimum of 10 years in Network Management, with experience in managing geographically dispersed sites and large end-user bases.
- Certifications: ITIL v3 Practitioner certification required; ability to obtain ITIL 4 Managing Professional within the first six months. CCNP (or equivalent, such as CCDP) is required.
- Technical Knowledge: Proven experience with Zero Trust Networks and a deep understanding of Zero Trust Security Principles.
- Leadership Experience: At least 5 years of experience managing network engineers of varying levels.
Preferred Skills:
- Experience in Enterprise IT Managed Services
- Background supporting both classified and unclassified IT environments
How to Apply: Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications.
US Citizenship Required
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Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.
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Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.
