Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As a Lead Back-End Engineer on the Signing Core team, you will play a crucial role in shaping the architecture and development of services powering Docusign's electronic signature experience. You will accelerate product improvements and lead efforts across multiple engineering teams to modernize our tech stack. You will work on services with high scale and throughput, with a focus on quality and reliability.
Collaborating closely with product managers, designers, and other stakeholders, you will design, deliver and iterate on product experiences that enable our customers to create, review, and manage their agreements more easily. This role demands a high degree of technical expertise, leadership skills, and the ability to mentor and inspire others to achieve excellence in creating outstanding user experiences that meet our customers' needs.
This position is an individual contributor role reporting to the Sr. Manager, Engineering.
Responsibility

• Architect, implement and maintain some of Docusign's highest scale services
• Build the next set of APIs to make Docusign a true development platform on top of which our customers can build integrations
• Take a data driven approach to discovering root causes of complex problems then lead the implementation of their solutions
• Design, develop, and maintain scalable, efficient, and secure backend systems and APIs
• Collaborate with cross-functional teams, including front-end engineers, product managers, and designers, to deliver high-quality software solutions
• Drive technical excellence and best practices within the team, ensuring adherence to coding standards and quality guidelines
• Conduct code reviews, provide constructive feedback, and ensure the delivery of high-quality code
• Troubleshoot and resolve complex technical issues, ensuring the stability and performance of backend systems
• Stay up-to-date with industry trends and advancements in backend technologies, and proactively recommend improvements and optimizations
• Participate in the planning and estimation of development tasks and projects, ensuring timely delivery

Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 12 years of experience with database technologies, including SQL and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB)
• 12 years of experience as a Back End engineer
• 5 years of experience in a lead or senior role
• Experience with programming languages such as C#, Dot Net, C
• Experience with software development principles, design patterns, and best practices
• Experience with cloud platforms such as AWS, Azure, or Google Cloud
• Experience with version control systems, particularly Git
• Experience with problem-solving and troubleshooting complex technical issues
• Experience communicating and collaborating, in an effort to work effectively in a team-oriented environment
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes)
• Experience mentoring and guiding junior back-end engineers

Preferred

• Proven track record of driving front-end technical strategy and influencing cross-functional teams
• Experience in making architectural decisions that balance short-term needs with long-term scalability and maintainability.
• Passion for continuous learning and staying updated with industry trends.

Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $171,500.00 - $277,025.00 base salary
Illinois and Colorado: $164,800.00 - $232,750.00 base salary
Washington and New York (including NYC metro area): $164,800.00 - $242,225.00 base salary
Washington DC: $171,500.00 - $242,225.00 base salary
This role is also eligible for bonus, equity and benefits.
Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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