What are the responsibilities and job description for the Inbound Outbound Manager position at Dollar General?
At Dollar General, our mission is to serve others. We value each and every one of our employees. Whether you're looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we offer a wide range of career opportunities.
Our company has been delivering value to shoppers for more than 80 years. We help shoppers save time and money every day by offering products that are frequently used and replenished at everyday low prices in convenient neighborhood locations.
Job Summary:
The receiving or shipping supervisor oversees the daily functions of the department and assists in creating a strong work team. This role helps resolve employee relations issues and participates in the development of action plans to improve productivity.
Key Responsibilities:
- Reviews current trends to identify gaps in inbound or outbound functions and makes recommendations based on findings.
- Participates on the distribution center management team and develops action plans to conduct internal analyses and gap identification.
- Conducts daily status meetings with management to review prior day's performance and develop an action plan for the current day.
- Leads the development and communication of a Productivity Improvement Plan for each performance indicator or area identified for improvement.
- Conducts observations to identify areas for change and conducts analyses to develop action plans to address operational and employee gaps.
- Leads the inbound or outbound team in goals and measurement development and implementation.
- Reviews the strategic goals of the inbound or outbound area and sets performance goals.
- Monitors department budget on a monthly basis and assists in developing the budget for inbound or outbound functions.
- Conducts weekly staffing reviews with Operations Manager and Human Resources to determine appropriate staffing levels for inbound or outbound departments.
- Communicates with company carrier regarding store loads and backhauls.
Requirements:
- A minimum of five years' experience in distribution, logistics, and management.
- Experience in warehouse management systems and RTS applications is preferred.
- Experience in automated retail distribution centers is preferred.
- A college degree in business is required.
Knowledge and Skills:
- Ability to read and interpret documents such as diagrams, safety rules, operating instructions, and procedures manuals.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Ability to perform IBM cash register functions to generate reports.
- Knowledge of inventory management and merchandising practices.
- Effective oral and written communication skills.
- Effective interpersonal skills.
- Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes.
- Knowledge of cash, facility, and safety control policies and practices.
- Good organization skills with attention to detail.
- Ability to solve problems and deal with a variety of situations where limited standardization exists.
Working Conditions and Physical Requirements:
Must be able to physically move throughout the distribution center to monitor the flow of merchandise.
