What are the responsibilities and job description for the Lounge Server position at DoubleTree by Hilton Hotel Pittsburgh Airport?
Description
We are hiring a Lounge Server!
Responsibilities:
- Report to work on time and in full uniform.
- Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing.
- Each associate will be required to follow the rules as found in the Concord Hospitality Handbooks.
- Check station assigned to you prior to opening for cleanliness of tables, chairs, and floor; proper set-up of salt and pepper, sugar, decoration, etc.
- Have necessary equipment to work with including pen, side towel, corkscrew, etc. Do all necessary side work assigned.
- Attend menu class and or taste panel and be aware of daily specials, soups, drinks, and have knowledge of all menu items, their garnish, etc. Be prepared to answer questions from guests on items (preparation, etc.).
- Be able to handle floor station assigned to you, be active participant in scatter system using teamwork and consolidation to provide the guests in all stations.
- Follow procedure to take our guests order; write legibly on check properly pre-ring check using modifiers, seat number, tables, etc.
- Follow procedures regarding proper service of all food items, food from expediter, etc.
- Know proper beverage, liquor and wine service.
- Be sure that tables in all stations are properly bussed through the meal. By dessert all condiments and dirty dishes and silverware should be cleared except table complement.
- When guests leave, bus and reset tables with attention to the following areas:
Benefits
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America -
“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."