What are the responsibilities and job description for the Front Desk/Night Audit position at Doubletree by Hilton Monroe-Cranbury?
Job description
Brand New Doubletree by Hilton Monroe Township Cranbury is seeking an experienced Hotel professional as our Part-Time Night Auditor to join an outstanding team at a competitive pay rate ($20/HR) plus benefits (PTO, Vacation, Holiday, Insurance) for Part-Time associates.
The Night Auditor’s responsibilities include but are not limited to checking the front office accounting records for accuracy and summarizing and compiling information, tracks room revenue, occupancy percentages, and other front office operating statistics including preparing a summary of cash, check, and credit card activities, posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier, processing guest charge vouchers and credit card vouchers,verifying all account postings and balances made during the day by guest services agents, function as a guest services agent especially in terms of check-in and check-out procedures, running the end of day processes, review bank counts, act as manager on duty, respond to guest issues or requests.
Essential Functions
- Posts room charges and taxes to guest accounts.
- Processes guest charges, voucher and credit card vouchers.
- Posts guest charge purchase transactions not posted by the guest services agent(s).
- Transfers charges and deposits to master accounts as needed.
- Verifies all account postings and balances.
- Monitors the current status of coupon, discount, and other promotional programs.
- Prepares a summary of cash, check, and credit card activities.
- Summarizes results of the operations for management.
- Prepares and executes the end of day procedures.
- Runs the end of day processes in the property management system (PMS).
- Understands principles of auditing, balancing, and closing out accounts.
- Knows how to operate the PMS, computer systems, and other front office equipment.
- Understands and knows how to perform check-in and check-out procedures.
- MOD during shift. Check building & team members during shift.
- Respond to guest requests or concerns.
- Supervise the activities of the over-night housekeeping lobby attendant-house person.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned by management.
- Report to directly to the FOM or AGM.
Job Requirements
- High School diploma or equivalent.
- Minimum of one (1) of hotel front desk supervisory or night audit experience - Hilton Brand experience preferred.
- Previous experience handling cash within a front desk function
- Previous experience and knowledge of hotel accounting procedures and general administrative tasks.
- Hotel PMS Computer experience required- Hilton PMS preferred.
- Must be able to speak, read, write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visit the hotel.
Apply Today & Join our Team!
Job Type: Part-time
Pay: $20.00 per hour
Two days coverage (16 hours) required on a weekly basis.
Set-Days on duty each week based on business requirements.
Holidays and weekends as per business requirements.
More hours may be available based on business requirements and your desire to cover other shifts.
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
- Hilton Travel Discount Program
Schedule:
- 8 hour shift
- Overnight shift
Experience:
- Hotel: 1 year (Required)
- Front desk: 1 year (Required)
- Night audit: 1 year (Preferred)
- Customer service: 1 year (Required)
- Guest services: 1 year (Required)
- Hilton: Preferred
Job Type: Part-time
Salary: $20.00 per hour
Job Type: Part-time
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Free parking
- Paid time off
Schedule:
- 8 hour shift
- Night shift
Ability to Relocate:
- Township of Monroe, NJ 08831: Relocate before starting work (Required)
Work Location: In person
Salary : $20