Hotel Manager

Job Summary

As a highly visible member of the property’s Leadership Team, the Hotel Manager functions as a right hand to the General Manager while serving as a key liaison for hotel guests. The Hotel Manager will concurrently support the operation of the Front Office while providing oversight to other key departments including Housekeeping, Laundry, Maintenance, Grounds, and Food & Beverage. They will serve as a role model for Aimbridge’s Mission, Vision, and Values and will work in a hands-on capacity to maximize the overall efficiency and profitability of the hotel. Working in close partnership with department heads, the Hotel Manager is accountable for directing and coordinating the resources, tasks, requirements, systems, and processes related to the hotel’s day-to-day operations and for creating an energized and positive work environment that results in the delivery of exceptional guest service.

Exempt managers must customarily and regularly direct the work of at least 2 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time, and job duties must also involve the use of discretion and independent judgment more than 50 percent of the time.

Qualifications

• A minimum of 3 years’ previous hotel operations management experience in a full-service environment, including successful oversight of a large staff and focus on exceptional guest service.
• Previous experience with Hilton branded hotels is strongly desired.
• Bachelor’s degree and / or appropriate combination of education and work experience to support on-the-job effectiveness.
• Up-to-date certifications for safe food handling and responsible alcoholic beverage service.
• Previous experience in executing against operating budgets with an established history of meeting or exceeding established financial objectives.
• Strong systems knowledge and technology skills with high proficiency in all Microsoft Office programs.
• Demonstrated success in collaborating with diverse organizational functions to accomplish common goals.
• Exceptional service orientation with keen ability to focus and deliver on guest needs.
• Reliable and responsible character with exceptional follow-up and attention to detail.
• Proactive approach with exceptional initiative and problem-solving abilities to ensure the highest levels of productivity and guest satisfaction.
• Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.

Responsibilities

Property Details

Located in Boston’s Seaport District, Westin Boston Waterfront features a vertical garden – a natural feature that purifies the air. The Institute Of Contemporary Art, Boston Convention Exhibitors Center, and Boston Children's Museum are all within walking distance of the property.

Enjoy a restful night's sleep in the Boston Waterfront Westin's guestrooms, featuring a flat-screen TV, a coffee maker with Starbucks Coffee, and a bathrobe. Start the day with a buffet breakfast at the on-site Sauciety restaurant.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts, and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following :

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