What are the responsibilities and job description for the BDC Internet Sales Concierge position at Doug Smith Subaru?
Doug Smith Autoplex is looking for outgoing, customer-oriented individuals to join our business development center. You will be responsible for engaging with potential customers, providing information on various makes and models of vehicles, and assisting customers through their vehicle purchasing process. The ideal candidate is tech-savvy, has excellent communication skills, and is passionate about delivering a positive customer experience. We want team members who care about the customer experience and will embody the Subaru H.E.A.R.T. Pillars (Honesty, Empathy, Appreciation, Respect, Trust). This position starts at $15.00/hour, plus commission. Come see what we are all about!
Benefits
- Medical, Dental, and Vision Benefits
- Health Savings Account
- 401K with Matching
- Paid Time Off (After 1 year)
- Life and AD&D Insurance
- Short-Term Disability Insurance
- Holiday Pay (if applicable)
- Employee Discounts
- No Cost-Debt College Degree Program
Responsibilities
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Communicate with Internet sales leads through phone calls, text messages, and emails and schedule in-person appointments for sales representatives.
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Nurture enriching relationships to build a clientele for life.
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Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
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Continuously develop knowledge about various vehicles and sales products.
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Keep detailed notes about interactions with customers and manage daily tasks.
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Create follow-up plans for customers and maintain regular communication with them.
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Work well individually and with a team.
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Bring a positive attitude to work with you every single day.
Qualifications
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Available to work flexible hours and Saturdays.
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Proficient in online communication tools and CRM systems.
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Previous experience in sales or customer service is preferred.
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Be a self-starter and exhibit time management skills.
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Ready to learn about various makes and models of vehicles.
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Outstanding communication skills with customers and team members.
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Professional, well-groomed personal appearance.
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Clean driving record and valid driver’s license.
- Speaking Spanish, or a second language, is ideal but not required.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $15
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