What are the responsibilities and job description for the Field Service Representative (FSR) position at DST llc?
Summary
The Field Service Representative (FSR) reports directly to the Project Manager of Operations and is responsible for ensuring accountability and control of government, customer, and company property in compliance with applicable regulations and corporate policies. Key responsibilities include establishing and maintaining property records through document collection and verification, conducting physical inventories, analyzing property records and lifecycle outcomes, managing disposition cases, reviewing contracts for closeout verification, and preparing for audits by retrieving and reporting records.
The FSR will collaborate with various departments to address complex property issues, prepare specialized reports, secure proper authorization for the use of government property, and stay informed on regulatory changes to ensure compliance. Additional duties include developing employee training on regulatory requirements and implementing process improvements to enhance efficiency and effectiveness.
Essential Functions
- Maintain accountability and chain of custody for government-furnished property (GFP) and contractor-acquired property (CAP) across multiple programs.
- Ensure compliance with program-specific DST government property manuals and recommend modifications as needed.
- Perform routine internal audits, coordinate sponsor-required audits, and collaborate with sponsor property management personnel.
- Design and implement training programs on government property processes and responsibilities.
- Track and manage DST company-owned property.
- Create special-purpose reports and ensure timely submission to leadership and government representatives.
- Oversee the lifecycle management of property, including acquisition, maintenance, disposition, and contract closeout verification.
- Oversee the security, general maintenance, safety, and stock of a small facility. Arrange appointments and supervise hired contractors and other skilled labor.
- Prompt and regular attendance.
Competencies
- Time management and strong interpersonal skills; ability to work in a team environment with deadlines.
- High degree of accuracy and attention to detail.
- Proficient in Microsoft Excel and Word, as well as Google Docs and Google Sheets.
- Strong organizational and tracking skills.
- Judgement and problem-solving abilities.
- Ethical conduct to maintain confidentiality and comply with local, state, and federal regulations.
- Multi-Tasking to meet deadlines.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are primarily Monday through Friday, 7:30 am to 4:30 pm with a one-hour unpaid lunch. However, occasional evening and weekend shifts may be required as job duties demand.
Travel
While rare, travel may be required as requested by customers. Traveling includes overnight staysoutside of the standard working location.
Required Education and Requirements
- At least three years’ experience with inventory.
- At least one years’ experience with government property.
Preferred Education and Experience
- Bachelors’ degree.
- One year of experience in an aviation or defense related industry.
- Knowledge of SI/EW equipment is a plus.
- Veteran Status Preferred.
Other Hiring Requirements
- Valid Driver’s License.
- U.S. Citizenship status required.
- Must hold a DOD TS SCI Level Clearance.
- Must pass a DOT/FAA regulated drug screening.
Benefits
- Company-paid Health, Dental and Vision Insurance for employee.
- Company-paid Short Term Disability, Long Term Disability, Basic Life and AD&D Insurance.
- Supplemental Insurance: Aflac and/or Gap Insurance.
- 401(k).
- Tri-Care Supplemental Insurance.
- HSA benefit option.
- Accruing Paid Time Off.
- Floating Holiday Time.
Applications, cover letters and resumes must be submitted online via BambooHR.
DST provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, DST complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
DST expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of DST’s employees to perform their job duties may result in discipline up to and including discharge.
