What are the responsibilities and job description for the Auto Repair Shop Assistant Manager position at Eagle?
Job Overview:
We are looking for a part-time Assistant Manager to join our team at Eagle Transmission & Auto Repair. The ideal candidate will be the face of our business, handling customer service, phone calls, and ensuring smooth day-to-day operations. If you have excellent communication skills, a customer-focused mindset, and enjoy working in a fast-paced automotive environment, we want to hear from you!
Responsibilities:
- Customer Service: Greet customers warmly, answer inquiries, and assist with vehicle drop-off and pick-up.
- Phone Management: Answer incoming calls, schedule appointments, and follow up with customers on estimates and repair statuses.
- Communication: Serve as a liaison between customers and technicians to explain repairs, services, and estimated costs clearly.
- Support Operations: Help manage daily tasks such as organizing schedules, coordinating shop workflow, and maintaining a clean and organized office area.
- Assist with Sales: Recommend services based on customer needs and promote special offers to increase shop revenue.
- Light Admin Duties: Input customer information, invoices, and service details into the shop’s management system.
Qualifications:
- Previous customer service experience (auto industry experience is a plus).
- Strong communication and phone skills with a professional, friendly demeanor.
- Ability to multitask and stay organized in a fast-paced environment.
- Basic computer skills (experience with auto shop software like Tekmetric is a plus but not required).
- A passion for helping customers and contributing to a positive team environment.
Perks:
- Competitive pay based on experience.
- Flexible part-time hours.
- Opportunity to grow within a reputable auto repair shop.
Join our team at Eagle Transmission & Auto Repair and play a key role in delivering exceptional service to our valued customers!
Job Types: Part-time, Contract
Pay: $19.84 - $20.62 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
Work Days:
- Monday to Friday
- No weekends
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Parker, CO 80138 (Required)
Ability to Relocate:
- Parker, CO 80138: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $21