What are the responsibilities and job description for the Demand Planner position at East West Tea Company LLC?
Title of Role: Demand Planner
Department: Integrated Business Planning
East West Tea is seeking a talented, passionate, and experienced Demand Planner to join our Integrated Business Planning team to support efficient operations by accurately forecasting future demand.
The Demand Planner will develop and maintain a 24-month rolling demand plan at the family level in collaboration with the Sr Demand Planner. Key responsibilities will include improving demand plan accuracy, eliminating bias, and analyzing actual orders and shipments for alignment with approved demand plans. This role will be critical in identifying and communicating potential gaps and collaborating with other cross functional teams to incorporate assumptions, market trends, and promotional activities into the forecast.
WHO WE ARE:
We are the well-being company that exists to inspire and enhance everyday life through trust and good will. Our guiding principles, beliefs, and philosophies shape our identity. They are the essence of our culture and define how we do what we do.
We are Intentional – we chose to lead with positive intent. Mindful – we are present and aware of how we show up in the world. People – we value and respect all people and communities. Authentic – we are real and transparent with everything we do. Committed – we are committed to quality products while sustaining our planet. Trust – we consistently align our words with our actions.
OUR INVESTMENT IN YOU:
• We offer competitive compensation that aligns with similar roles and companies within our local market, including a generous annual bonus.
• We have exceptional wellbeing-focused benefits including health, dental, vision and alternative care, life and disability insurance, retirement, paid time off, company picnics, social activities, and a surprise every so often! Who doesn’t love a surprise?
• This position is located in Eugene, Oregon with a work from home option that provides the opportunity to work outside the office up to two days per week.
• As a certified B Corp, we’re a company that lives our values every day.
• We work in a LEED certified facility which prioritizes the planet in our daily operations and optimizes our employee experience while at work.
• We prioritize sustainability as a business by embedding it into our values, our strategic priorities, our decision-making, and our resource allocations.
• Our Nourish Market provides employees subsidized healthy lunch and snack options.
• We commit to our purpose in every aspect of our culture.
• We have employees that are committed to “Doing Good” in our community and around the world.
• We are a growing company with products that customers love.
• We believe in investing in you and your growth and development.
WHAT YOU’LL OWN:
Process 35% of time
• Evaluating and helping make demand management more efficient and responsive to the changing needs of both internal and external customers.
• Support the definition of Demand Planning processes guidelines and policies to ensure best-in-class process function design and implementation. Monitor adherence and maintain exception reporting rhythms to ensure consistency of processes and accuracy of data.
• Analyze and troubleshoot demand related issues efficiently and accurately.
• Create statistical forecasts.
People 35% of time
• Establish, nurture, and develop partnerships with demand planning stakeholders.
• Partner with inventory, operations, sales, and marketing teams to develop forecasts, forecast risks, and mitigation plans.
• Effectively communicate goals, status changes and other information on a regular basis.
Tools 15% of time
• Maintain all required parameters in forecasting software.
• Maintaining forecast processes and systems, including data maintenance. Assist in improving existing data analysis tools.
• Support demand inputs within ERP that drive planning, operational and procurement processes.
WHAT YOU KNOW AND HAVE EXPERIENCED:
• 2 years of planning or Project Management experience
• Strong analytical and problem-solving skills with ability to think creatively,
• Proficient with MS Office tools, including advanced Excel, Power BI, Word, and PowerPoint
• Excellent verbal and written communication skills, ability to build customer relationships and effectively communicate throughout all levels of the organization.
YOU’LL BE A GREAT FIT:
• Strong critical thinking ability to navigate and solve complex problems
• Solid work ethic, self-starter, and result-oriented
• Natural ability to develop strong, trusting relationships
• Enjoys collaborating with cross-functional partners
• Responsible and a high degree of ownership
• Thrives in an ever-changing work environment
• Effectively managing a multitude of work responsibilities
• Balances attention to detail and swift execution
WHAT WE DO:
We manufacture Yogi and Choice Organics brand products. Yogi has over 40 tea blends made from 140 exotic spices and botanicals sourced from 100% non-GMO growers around the globe. These herbal, green, and black teas are formulated for delicious taste and healthful benefits. Choice Organics offers a collection of organic traditional tea, herbal tea, and unique, flavorful organic tea blends. Choice teas are sourced exclusively from 100% organic and non-GMO growers around the world and are beautifully balanced to perfection for a full-flavored taste experience.
East West Tea Company is an equal opportunity employer. We value and respect each person's individuality and unique talents. We honor diversity and inclusion. The strength of our people and our guiding principles contribute to East West Tea's leadership and continued success in the natural tea category.
