What are the responsibilities and job description for the Dental Receptionist position at EASTERN DENTAL?
Job Details
Description
Eastern Dental is committed to our patients. We proudly support the dentists who dedicate their lives to improving oral health. At Eastern Dental, fulfilling all of your dental needs is our top priority. For over 40 years, we have been providing families with full-service dental care. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. With multiple specialties, multiple payment options and the ability to treat your entire family, Eastern Dental is the dentist that gives you more.
Dental Receptionist:
Responsibilities:
- Acknowledge and greet patients upon arriving and leaving
- Respond to patient questions and/or concerns and escalate if needed
- Answering telephones, schedule and confirm appointments and manage front desk voicemail
- Follow up on no shows and cancellation of appointments
- Register patients from sign in sheet
- Post charges and payments to patient accounts
- Maintain the waiting area for patients
- Perform other tasks as necessary
Qualifications:
- Experience answering the telephone in a professional environment
- Experience in the Dental or Healthcare Industry is required
- Proven customer service skills
- Strong communication and multi-tasking skills
- Knowledge of insurance plans preferred
- Experience with Dentrix is preferred
Eastern Dental is an Equal Opportunity Employer
COVID-19 considerations: The safety of our employees and patients is our number one priority and we are following all Dental Association and CDC recommendations.
