Summary:

We are looking for a Remote Call Center Agent to join our team at Eastern National. As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service over the phone. This is a remote position, allowing you to work from the comfort of your own home.

Responsibilities:

• Answer incoming calls and respond to customer inquiries
• Provide information about products and services
• Resolve customer complaints and issues
• Escalate complex issues to the appropriate department
• Maintain customer records and update information in the database
• Meet or exceed performance goals

Qualifications:

• Excellent communication skills
• Ability to work independently and as part of a team
• Strong problem-solving skills
• Proficiency in Microsoft Office and CRM software
• High school diploma or equivalent

If you are a customer service-oriented individual with excellent communication skills and the ability to work remotely, we want to hear from you. Apply now to join our team as a Remote Call Center Agent at Eastern National.