What are the responsibilities and job description for the Front Desk Clerk position at Eastern Radiologists, Inc.?
Job Summary: Under supervision of the Clinical Manager obtains necessary patient information for the efficient and timely processing of the patient scan, report and insurance claim filing. Cordially and professionally greets and serves all patients, physicians/physician office staff and visitors.
Major Job Functions:
- Answers, directs and takes messages of telephone calls and greets patients and visitors in a professional and courteous manner.
- Obtain and verify necessary insurance information for patient account.
- Collection of deductible, co payments and/or any monies due on patient account
- Verify patient identity.
- In-put patient data for the creation of the patient account
- Assembling of patient information to be utilized by Technologists and Radiologists
- Notifies patients of delays, rescheduling, etc. of their appointment
- Practice cost-containment measures in all aspects of the facility
- Comply with the policy and procedures set forth by Eastern Radiologists, Inc.
- Performs other job-related duties as prescribed by the Practice Administrator and Radiologists
- Verifies insurance authorizations.
- Scan paperwork into MedInformatix (referrals, photo ID, and authorizations).
- Makes sure all patients have referrals scanned.
Specifications:
- Education: High School Graduate or equivalent (GED)
- Experience: Prior medical office, insurance and collection experience recommended