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Resident Services Coordinator

Ebenezer Park, MN
Other | Skilled Nursing Services & Residential Care 3 Months Ago


When you come to work at Ebenezer, we promise to support your growth, honor your strengths and empower you to make a difference in the lives of others. Named as a Star Tribune Top Workplace for the 12th time, Ebenezer is Minnesota’s largest senior living organization with over 100 years of excellent service, and we’re growing at an outstanding rate!


TowerLight Senior Living is located in historic St. Louis Park, Minnesota. Only 10 minutes from downtown Minneapolis, we are near public transportation and the crossroads of Highways 7 and 100. Our community offers 115 units of breathtakingly appointed Independent Living Apartments, innovative Assisted Living Apartments, state-of-the art Memory Care and Enhanced Care Suites (as well as an intergenerational day care). Our tenured team ensures a strong dedication to delivering high end comfort and the best senior care available for our residents.


The Resident Services Coordinator is responsible for providing a wide range of administrative, Human Resources, employee staffing/scheduling, and billing support for our Senior Assisted Living/Memory Care community.

This administrative/clerical support position includes;

  • 80 hours in two weeks
  • Day Shift Hours (with on call)
  • Benefit Eligible; https://www.ebenezercares.org/employee-benefits

Responsibilities/Job Description

  • Maintains, approves changes, updates, and communicate employee nursing staffing schedules
  • Coordinates Human Resources functions: payroll, annual performance review tracking, education compliance, assists with scheduling interviews, and support personnel paperwork compliance.
  • Coordinates training of new employees and assigns/maintains Educare records reporting concerns to supervisors
  • Coordinates communication with Provider/Doctor scheduling
  • Schedules care conferences
  • Maintains Resident Directories and assists with resident correspondence
  • Main assist with billing, accounts receivable and accounts payable (If applicable)
  • Functions as a receptionist with providing administrative help for the senior living building (if applicable)
  • Works as a Resident Assistant (caregiver) upon request of building leadership


  • Required:
  • Experience with MS office products
  • Ability to maintain a high level of customer service with tact and confidentiality
  • Strong interpersonal skills and ability to interact effectively with a diverse group of staff/residents while solving problems
  • Preferred:
  • One to three years related experience preferred
  • Vocational training (HUC or Medical records/secretary) or Degree /certificate in healthcare management or related field preferred
  • Experience in long term care or Assisted Living environment highly preferred
  • Experience working with eldermark or educare or similar software program






25 - 50






$5M - $10M


Skilled Nursing Services & Residential Care

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About Ebenezer

Ebenezer is Minnesotas leading senior living operator that has provided services and care to older adults for over 100 years. The care, programs and culture of the communities and programs that we manage are guided by Ebenezers mission, values and signature Cornerstones. Ebenezer helps older adults and others make their lives more independent, healthful, meaningful and secure. With our partners at Fairview Health Services, Ebenezer provides access throughout Minnesota, Iowa and Wisconsin to a full range of senior housing options, community-based programs and medical care. Ebenezer Fairview is ...a not-for-profit senior health care service in Minnesota. Fairview is redefining the delivery of health care through an integrated health network, providing care from prevention and disease management to treatment of the most complex of life-threatening injuries and illnesses. Fairview's mission is to improve the health of the communities we serve. We commit our skills and resources to the benefit of the whole person by providing the finest in health care while addressing the physical, emotional and spiritual needs of individuals and their families. We further pledge to support research and education efforts of our partner, the University of Minnesota and it's tradition of excellence. Ebenezer enthusiastically encourages every member in our communities to learn and grow no matter their age or ability. We are a compassionate and trusted ally to everyone we serve and are dedicated to enriching their lives to the fullest. More
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The job skills required for Resident Services Coordinator include resident service, Customer Service, Scheduling, Assisted Living, Leadership, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Resident Services Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Resident Services Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Resident Services Coordinator positions, which can be used as a reference in future career path planning. As a Resident Services Coordinator, it can be promoted into senior positions as a Commercial Property Manager I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resident Services Coordinator. You can explore the career advancement for a Resident Services Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Resident Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Resident Services Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Resident Services Coordinator job description and responsibilities

Resident services coordinators work at assisted living facilities, universities, or similar housing communities.

03/25/2022: Lawrence, MA

They are responsible for creating a friendly and functional environment for everyone who lives in their facility.

02/22/2022: Asheville, NC

Surveys the resident population to identify priority of needs and solicit resident input on service preferences. Assist residents and property operations staff in understanding those needs.

02/06/2022: Roanoke, VA

Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community.

03/22/2022: Orlando, FL

Plan and coordinate recreational, cultural and social activities in coordination with property operations staff and residents, as needed.

01/26/2022: Petersburg, VA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Resident Services Coordinator jobs

Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook) is huge advantage.

01/21/2022: Daytona Beach, FL

Proven ability to work with diverse groups in cooperative problem-solving and consensus building.

02/02/2022: Billings, MT

Demonstrated ability to establish trusting, confidential relationships

03/10/2022: Springfield, MO

Must have the ability to effectively facilitate meetings and community gatherings.

03/30/2022: Pueblo, CO

Experience conducting community assessments, applying the principals of conflict management and/or deescalation techniques, and organizing community groups, events, and programs preferred.

03/07/2022: Indianapolis, IN

Step 3: View the best colleges and universities for Resident Services Coordinator.

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