Product Manager Lead

For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.

Our portfolio of trusted measures include TOEFL®, TOEIC®, GRE® and Praxis®. Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.

With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.

ETS's Praxis division, dedicated to empowering aspiring teachers, is looking for a data-driven Product Manager Lead to support the evolution of Praxis beyond teacher licensure to a broader set of supports. As a Product Manager Lead, you'll shape the vision, translating it into an actionable roadmap and product strategy. Your role will directly impact our mission of placing more qualified educators in classrooms nationwide.

The Product Manger Lead's primary responsibilities include:

• Own the Product Vision for key elements of the product and customer experience, defining and championing a compelling vision for the product, aligning it with Praxis's mission and market needs.
• Be the primary driver for identifying opportunities, and driving product vision, strategies and roadmaps in the context of broader organizational strategies and goals.
• Integrate data, usability studies, research, and market analysis into product strategies and requirements to enhance user satisfaction and improve engineer productivity.
• Foster strong relationships with cross-functional teams (development, marketing, sales, etc.) to drive product success.
• Define and analyze metrics that inform the success of products. Identify and track key performance metrics. Drive decision-making through user insights, quantitative analysis and AB testing.
• Adhere to ethical standards and comply with laws/regulations applicable to the job function

We expect this person to be:

• A strategic thinker with the ability to balance big-picture vision with tactical execution.
• An exceptional communicator, able to articulate ideas and strategies clearly to stakeholders (both internal and external).
• Comfortable with E-commerce best practices and optimization strategies. Experience with Salesforce Commerce Cloud a plus.
• Experienced in working in Agile environments, writing user stories/product briefs, and collaborating with development teams.

• 5 years of product management experience, preferably in a high-growth environment with a focus on e-commerce.
• Experience using analytics tools (Google Analytics, A/B Testing Platforms)
• Experience in the education technology sector and familiarity with K-12 teacher certification processes a major plus.

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#LI-REMOTE

ETS believes in a Total Rewards philosophy for our employees, and they include:

• Health, Vision, Dental insurance plans to choose from
• Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!
• Generous PTO and vacation time to balance your work and life
• Additional 8 hours of PTO for volunteer work
• Retirement plan (401(a)) and traditional Roth (403b) with company contribution
• Commuter Benefits, Pet Insurance, 1 year subscription to Calm App

ETS is mission driven and action oriented

• Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
• How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!
• Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.

ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.