What are the responsibilities and job description for the Veterinary Receptionist position at Effingham Animal Hospital?
The schedule is M 6:45 am-1 pm, T,W 6:45a-6pm, Th 6:45 am-7 pm with an hour lunch and off on Thursday, Saturday and Sunday.
Background check required.
The purpose of this position is to provide outstanding client service. The Receptionist answers the phone, differentiates between routine and emergency cases, schedules appointments, greets clients, admits and checks out patients, processes payments, manages financial information, and communicates information between clients and staff.
They enjoy working with people and diverse clients and is caring, friendly, and efficient. Creates a warm and welcoming impression. Remains professional and courteous while handling multiple tasks with many interruptions.
Firmly believes in the quality of care provided and communicates this sense of assurance to clients. Understands our services and recommendations and clearly communicates them to clients.
Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the receptionist who creates a good first and last impression on our clients. The importance of this role cannot be over-emphasized.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste, and contagious diseases.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 37 – 39 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 10 hour shift
- Monday to Friday
Experience:
- Veterinary experience: 1 year (Preferred)
- Customer service: 2 years (Preferred)
Work Location: In person
Salary : $16 - $18