What are the responsibilities and job description for the Solution consultant position at eGain Corporation?
Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.
We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously.
If work is fun for you, talk to us. We will not waste your time.
Position : Pre-Sales Solutions Consultant
Location : Sunnyvale, CA
Experience : 4 to 7 years
Duties / Responsibilities
- Collaborate with the sales team and prospective clients to identify requirements and pain points, developing tailored solutions that address their business challenges.
- Conduct engaging product demonstrations and presentations to showcase product capabilities and value proposition.
- Create and deliver compelling technical proposals and RFP responses, ensuring alignment with client objectives and best practices.
Education and Experience
- 4 years of experience as a pre-sales consultant in the Enterprise customer engagement SaaS company.
- Strong understanding of AI trends, cloud-based solutions, APIs, and integration methodologies.
Our Hiring Process is Easy with eGain
Step 1 : Written test (should take roughly 120 minutes of your time)
Aptitude section
Functional section
We will let you know within 2 business days of taking the test if you have progressed to the interview stage. The interview will be scheduled no later than 7 calendar days after the test.
Step 2 : Panel interview (max 60 minutes)
Step 3 : Selection : If selected, you will receive a written offer within 3 days of the interview.
Next Step
Email your resumé to achille@egain.com with the position title Pre-Sales Solutions Consultant in the email subject.
Compensation
- Performance-based bonuses are tied to individual and company performance.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Restricted stock or stock option grants, subject to company policies and performance.
Please note that the compensation package can vary based on the candidate’s qualifications and experience level.
Last updated : 2024-11-19
Salary : $100,000 - $140,000
